New Job Facilities Manager In British Columbia

General Accountability:
Purpose and Scope
Reporting to the Director of Operations, the Facilities Manager is responsible for the management, performance,
security, and operation of all City facilities. This includes all City owned and leased buildings, facilities, and storage
areas. The Facilities Manager is responsible for managing, planning, and coordinating facility maintenance and
repair requirements and priorities, overseeing facility related capital projects (renovations, refurbishments, or
construction), the safety and security of all facilities, and undertaking short and long-range planning for facility
assets. In addition, the Facilities Manager is responsible for the management of the City’s centralized stores
(inventory) function.

The Manager coordinates priorities, operational plans, and initiatives in conjunction with other City departments
ensuring that municipal services are delivered in an efficient, cost effective, safe, and responsive manner.

Nature and Scope of Work
Leadership
• Supervise, plan, coordinate and direct the activities of staff, establish work priorities, and set goals and

needs, and identification and implementation of performance improvement measures including issuing
discipline where appropriate.

• Facilitate learning and growth by providing training, coaching and mentorship to staff, ensuring that

professional development and certification requirements are met.

• Foster and promote a strong workplace safety culture; ensure that all established safe work practices and

procedures are followed.

Stores Operations
• Manage and oversee the administration and operation of the City’s central stores (inventory) function to

supply goods, materials, fuel, and services to a variety of operating and other city departments.

Facilities Operations and Asset Management
• Oversee the ongoing management, operation and maintenance of all City owned and leased facilities,

and intruder alarm systems; access control; networked video surveillance system; and uninterrupted power
supplies.

• Manage and administer the corporate GPS tracking of City vehicles and equipment.
• Lead and coordinate contract management for facilities related service contracts across the city, including

Job Description – Facilities Manager
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in the development of specifications, the tendering and award process, contract administration, budget control
and contractor oversight.

• Administer the City’s Contractor Coordination program, by monitoring, evaluating, and managing the

performance of facility contractors, and ensuring compliance with insurance requirements, related
WorksafeBC regulations and any other regulatory standards or codes.

• In consultation with the Director of Operations, develop, prepare, and administer the operating and capital

financial plans for facilities in accordance with City policies.

• Manage department(s) within the approved budget limits and in compliance with City bylaws, policies, and

procedures.

• Support the Director in the development and implementation of strategic initiatives, goals, objectives, policies,

and priorities for facilities in alignment with corporate strategic plans.

• Assist in the development and implementation of the long-range capital asset management plan for

facilities; oversee the asset management program including maintaining the inventory of assets, conducting
regular condition assessments, and updating long range capital and lifecycle renewal plans.

• Ensure prompt, thorough, and appropriate investigations and responses to facilities related requests and

complaints; respond to or manage after hours emergencies.

• Prepare short and long-range plans and forecasts for space, conduct space analysis, oversee the

development of alternate workspace and workstation solutions, and approve reallocation of existing space
and furniture.

• Keep abreast of trends and developments in municipal facility operations and recommend and implement new

and innovative approaches, including the adoption of sustainable green building and development practices.

• Ensure full departmental compliance with all federal, provincial and City regulations, standards, specifications,

guidelines, policies, and procedures.

staff, building tenants, consultants, contractors, utility companies, federal, provincial, and local government
agencies, and the public to support the achievement of department and corporate goals.

• Mediate complaints and claims made against the city with respect to departmental responsibilities.
• All staff employed by the City of Campbell River may be required to assist the City during emergency

events, including but not limited to an Emergency Operations Centre. Duties assigned during an emergency
may differ from regular duties.

• May be required to cover for other operational managers in their absence.

Necessary Qualifications
Technical Knowledge/Skills:

• Thorough knowledge of the principles, best practices, concepts, and issues related to facility

management and operations, energy conservation/management, and green buildings.

• Working knowledge and understanding of the physical, mechanical, and safety components of

building maintenance.

• Working knowledge of and experience with building engineering and construction practices.
• Working knowledge of principles and practices of project management and contract administration.
• Working knowledge of asset management and infrastructure planning.
• Working knowledge WorkSafeBC regulations including contractor coordination requirements.
• Working knowledge of cost control and financial management practices, budget formulation and

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• Knowledge of departmental and corporate long-range plans.
• Knowledge of local government operations, applicable federal, provincial, and local legislation,

Key Competencies:
• Communication

o Excellent interpersonal, oral, and written communication skills. Able to produce and present
concise and complex policies, correspondence, and reports.

• Collaboration and Negotiation

o Able to work collaboratively across departments and with external service providers. Able to

influence, persuade and gain the cooperation of others.
• Conflict Management

o Strong interpersonal, coaching and conflict resolution skills. Able to resolve conflict with a
professional manner and calm demeanour.

• Decision Making and Problem Solving

o Strong analytical, problem solving and decision-making skills, utilizing sound judgement.

• Initiative

o Self-starter and highly motivated to make proactive changes. Takes initiative to research and

analyze best practices, benefits and models.
• Leadership

o Able to lead, manage, coach, and motivate staff and contractors in a team environment.
Leads by example in maintaining a respectful, safe, and supportive work environment that
embraces diversity, along with treating everyone with courtesy, dignity, and fairness.

• Managing Performance

o Excellent performance management and employee relations skills.

• Planning and Organizing

o Strong planning, organization, and project management skills. Able to meet deadlines, multi-

task and manage time effectively, while delivering high quality results.
• Service Orientation

o Excellent customer service skills and focus.
Education/Training/Certification:

• Minimum two (2) year post-secondary technical diploma from a recognized educational institution in

a related field such as facilities/operations management, building technology, civil engineering,
project management or a suitable assessable equivalent combination of education and experience.

• Eligible for membership with Canada Green Building Council.
• Supervisory/Leadership skills training.
• Must possess and maintain a valid BC driver’s licence and produce and maintain a clean driver’s

abstract, as per City policy.
Experience:

• Minimum five (5) years of recent, progressively responsible, experience in facilities management and

administration, and building operations and maintenance in a comparable operating environment.

• Minimum of three (3) years recent progressive supervisory experience, preferably in a unionized

environment.

• Experience in asset management and capital planning.
• Project management experience and/or certification, and contract administration experience.
• Experience working with contractors, consultants, vendors, and senior staff.
  

Preferred Criteria

• Facilities Management Administrator (FMA) or Real Property Administrator (RPA) designation or

related designations/certifications.

• LEED Certification
• Local government administration training.