New Job Senior Manager, Employee And Labour Relations In Ontario

Senior Manager, Employee and Labour Relations
Senior Manager, Employee and Labour Relations

Senior Manager, Employee and Labour Relations

Company : Jobssummary / Indeed
Salary : $133,754–$150,473 a year
Location : Ontario

Full Description

Job Description:

Senior Manager, Employee and Labour Relations
DEPARTMENT: Corporate Support Services
JOB STATUS & DURATION: Full Time Permanent
HOURS OF WORK: 35 hour workweek
LOCATION: Hybrid Model – when working onsite, you will report to the location of City Hall.
HIRING SALARY RANGE: $133,754.00 - $150,473.00 per annum
MAXIMUM OF SALARY RANGE: $167,192.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: January 6, 2023
CLOSING DATE: January 19, 2023


Reporting to the Director of Human Resources, this role will lead the Employee and Labour Relations team. The Senior Manager of Employee and Labour Relations will be responsible for managing the relationship between employer, employees, client lines of business, and our union partners. Specifically, this includes advising management on all matters related to employee relations, human rights, complaint investigations, negotiations for multiple bargaining units, integrated disability management, human resources information system (HRIS) and the management of employee information. As a member of the Human Resources leadership team, this role will ensure legislative compliance and develop practices to support a diverse and high performing workforce.

  • Provide progressive thinking leadership for delivery of programs, services and innovative practices.
  • Address all employee and labour matters through a lens of mutual respect and equity.
  • Consult with all levels of leadership and stakeholders across the City to identify business and employee needs and propose solutions.
  • Corporate responsibility for labour management relations and management of the grievance/arbitration process, including mediation, conciliation, arbitration, and strike/lockout.
  • Provides advice on business continuity planning during a labour dispute.
  • Advises corporate staff regarding the interpretation and administration of collective agreements, legislated requirements and employee relations matters.
  • Monitor and evaluate programs and recommend innovative strategies that improve service delivery and effective management of resources to meet corporate goals and objectives.
  • Establish a seamless Integrated Disability Management (IDM) program that balances the needs of employees and business continuity.
  • Provide strategic and consultative advice to the Director.
  • Research and monitor legislative developments and key trends, providing analysis and recommendations.
  • Liaises with legal counsel for the preparation and presentation of arbitrations.

  • Acquires talent with optimal skills, demonstrating the corporate values and competencies.
  • Leads, motivates, and supports a high-performing team of professionals who provide advice, guidance and recommendations within the division and enterprise-wide.
  • Leadership includes performance management, change management, succession planning, training, development and integration of skill sets.
  • Establishes the overall goals and objectives for the Section, identifies areas for improvement and change.
  • Evaluates the Section’s effectiveness and assesses the need for changes, in the context of Council direction, changes to legislation, budgets and monitoring of current trends.

  • Build and maintain strong collaborative relationships with departmental and divisional leaders, union partners, and all relevant internal and external stakeholders to exchange information and acquire knowledge.
  • Keep informed on local, provincial, and federal government relations initiatives that support corporate priorities.
  • Anticipate, assess and evaluate internal and external factors and trends that affect the organization such as technological and organizational practices and recommend strategies to implement measures, mitigate risks and position the City for positive outcomes.

  • Communicate with influence and impact on employee and labour relations matters to all the appropriate stakeholders
  • Promote participation and employee engagement through effective communications.
  • Work collaboratively with client departments to proactively address their unique employee and labour relations issues, while aligning individual departments’ directions and priorities with the City’s overall strategic directions for employee and labour relations.
  • Write briefs on particular initiatives for Council and senior leadership.

  • Create and champion excellence in customer service standards and delivery with all internal and key external partners and stakeholder groups.
  • Maintain an active network with other governments’ officials, associations and community agencies.

  • Monitor and control the budget, ensuring approvals and expenses are consistent with operating objectives to ensure budget compliance.
  • Demonstrate effective fiscal responsibility in addressing cost management challenges.

  • Supports the Director in the achievement of strategic priorities;
  • Proactively collaborate with other divisional leaders and establish a seamless integration with divisional sections.
  • Work with other teams across the organization as needed, supporting and contributing to corporate projects and enhanced technology and automation.
  • Act as a subject matter expert for employee and labour relations initiatives, and play a leadership role within the divisional team to meet corporate objectives.



  • University degree in Human Resources Management or related equivalent degree; CHRL preferred;


  • 5 to 7 years’ experience in human resources.
  • 5 years’ experience in a leadership capacity.
  • Experience in a unionized environment.


  • Exceptional interpersonal skills, superior oral and written capabilities, including the ability to build professional relationships and influence strategic decision making.
  • Able to strategically and constructively respond to leaders’ and employees’ needs while exercising leadership and diplomacy amongst diverse perspectives and priorities.
  • Excellent conflict management, mediation, and dispute resolution skills. Demonstrated knowledge and proven experience of alternative dispute resolution.
  • A fully accountable leader who can effectively articulate, implement and execute a vision with measurable results.
  • Knowledge, experience and commitment to equity and diversity in all aspects of the Employee and Labour Relations portfolio.
  • Demonstrated competence in team building, strategic planning and organizational management.
  • A strong understanding of federal, provincial and regional government processes and institutions.
  • Experience in driving change within a unionized workforce.
  • Must be an innovator and creative thinker that will design strategic solutions.
  • Strong organizational skills and experience, detail oriented, well organized and able to prioritize complex tasks with critical deadlines.
  • Excellent verbal and written communication skills.
  • Computer proficiency in Microsoft office/software.

Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request.

Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the button above (quoting reference #105207 by January 19, 2023 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal o
pportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [email protected] or 905.874.2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially