New Job Project Coordinator Qasi In Ontario
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| PROJECT COORDINATOR QASI |
PROJECT COORDINATOR QASI
Company : City of Toronto
Salary : $89,872–$105,578 a year
Location : Ontario
Full Description
Job Summary
Strategic Policy & Planning Section, Corporate Services.
Corporate Services is a service area in the City that enables City staff to deliver programs and services to Torontonians. Our focus is on the delivery of effective, efficient and modern services to all Divisions, Agencies and Corporations. Its services seek to offer operational excellence and value in line with City priorities, based on specialized knowledge, best practices and technology.
Reporting to the Manager Strategic Policy & Planning, Corporate Services, the Project Coordinator QASI will work on the Strategic Policy & Planning team supporting the Deputy City Manager, Corporate Services, in driving strategic projects and priority transformation initiatives. This small dynamic team focuses on the City’s desired outcomes in the long-term and plans strategies on how to achieve them. This requires creativity that stretches thinking and challenges assumptions, all while proactively engaging with broad stakeholders to co-create solutions.
The Project Coordinator QASI will support a group of Management Consultants and Business Analysts. The individual will be an enthusiastic, creative self-starter with a desire to learn about Customer Experience Transformation within a large organization. They will specifically look at standardizing process and technology to ensure a seamless experience for the residents, businesses and guests of Toronto.
Strategic Policy & Planning Unit, Corporate Real Estate Management City Division
Corporate Real Estate Management is a City Division that is modernizing the delivery of real estate services. As stewards of the City's real estate assets, the Division takes a strategic approach to asset management and aligns to industry best practices. Corporate Real Estate Management delivers excellence and value in real estate solutions and is committed to creating accessible, welcoming, and safe environments for all City employees, residents, and communities.
Reporting to the Manager, Strategic Policy & Planning, Corporate Real Estate Management, the Project Coordinator QASI will work out of the Office of the Executive Director and support the Division's key strategic and transformational initiative, implementing the City-Wide Real Estate model; a multi-year initiative that will modernize the delivery of real estate services.
The Project Coordinator QASI will support a group of specialized single contributors such as Program Managers, Business Management Consultants, and Senior Project Managers on communication, divisional collaboration, project monitoring, and stakeholder engagement. The individual will be enthusiastic, self-motivated and innovative, with a desire to learn.
Major Responsibilities:
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Provides project management and service initiative support to the Manager.
- Works with the Manager and Steering Committees to carry out the work tasks associated with innovative transformation and other business performance measures.
- Makes recommendations to the Manager and senior management with regards to service optimization and business process simplifications that could result in alternate service delivery/contracting out, restructuring, changes in staffing levels, downsizing and resource allocation.
- Works with various city divisions by helping to assess their inventory of current, standards and business processes, and staffing levels for facility related services to help identify information gaps and opportunities for more efficient interdivisional coordination.
- Supports Committees, the Manager and Project Managers by organizing interdivisional working groups, setting agendas, documenting programs and reporting findings and conclusions.
- Collects, analyzes, evaluates and interprets data/information, and reports on findings to develop recommendations for the purpose of improving efficiencies and effectiveness of facility related services and how they fit into business models.
- Arranges for meetings with labour relations contacts, union and non-union staff with city divisions that are transferring related services to Corporate Services.
- Works with city divisions to coordinate the submission of required paperwork (e.g. Organizational Change/HoMER approval forms) to affect any transfers from city divisions to Corporate Services.
- Work with Stakeholders on finalizing the Terms of Reference and any Request for Proposals for approved consultant studies.
- Coordinates project activities and provides direction as required. Monitors work output and ensures results are achieved within specified time frames and budget restrictions.
- Operates within divisional business and action plans for operations and practices, and assists where required in developing strategies/policies/programs/action plans, to achieve approved time frames and technical requirements. Identifies and recommends project options with short/medium/long term implementation periods.
- Fosters and maintains cooperative working relationships among staff of those City Divisions involved in the various QASI projects.
- Coordinates and manages joint development projects that arise within QASI.
- Assesses the analysis and recommendations from ongoing development review initiatives.
- Compiles and analyses confidential human resources and financial data and reports for approval.
- Coordinates organizational restructuring efforts and human resources transition plans.
Key Qualifications
- Post-secondary education in a related discipline such as Business or Public Administration or Project Management or approved equivalent combination of education and experience.
- Experience coordinating supporting and facilitating business improvement projects with knowledge and ability to clarify project purpose/objective, activities, milestones/deliverables, monitoring and tracking progress.
- Experience conducting detailed and/or non-structured research or analysis, preparing reports, briefing notes, fact sheets, Q&A's with the demonstrated ability to write and present complex information to a variety of audiences.
- Excellent organization skills with the ability to meet competing priorities and handle multiple tasks concurrently.
- Strong analytical, interpretative, evaluative and constructive thinking skills to establish strategic objectives, and to develop solutions that support the unique operational, business and administrative needs of the client.
- Knowledge of change management principles and the ability to implement change.
- Excellent oral communication and presentation skills, with the ability to deal effectively with city staff, councillors, senior management and the public.
- Effective decision-making, conflict resolution, problem solving skills, demonstrating innovation with a results-oriented approach and strong customer service orientation.
- Ability to work independently and collaboratively within a multidisciplinary team.
- Ability to facilitate small and large group meetings and working sessions.
- CBAP or PMP certification is an asset.
- Advanced knowledge of Microsoft Office products including, Word, Excel, PowerPoint, Visio and Project is an asset.
If you are interested in learning more about the Project Coordinator QASI roles, you are invited to attend an Information Session. The Information Session will be held on Thursday, November 17th from 3pm – 4pm EDT., Please click here on the date to join the Webex Session (Meeting Number: 2453 623 9014, Meeting Password: SdiJxrDY433)
The Information Session will provide an opportunity to learn more about the role and responsibilities of the Project Coordinator QASI, the mandate of the hiring Divisions, what it is like to work at the City of Toronto, as well as the City's application process.
Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.