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New Job Friendly Visiting Program Support Worker (2 Positions) In Ontario

Friendly Visiting Program Support Worker (2 Positions)
Friendly Visiting Program Support Worker (2 Positions)

Friendly Visiting Program Support Worker (2 Positions)

Company : City of Cambridge
Salary : $60,452–$64,250 a year
Location : Ontario

Full Description

People, Place, Prosperity

Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper – alive with opportunity.

Job Profile

Reporting to the Supervisor of Recreation – Older Adult Services, the City of Cambridge has two (2) Friendly Visiting Program Support Worker positions available. This position will be responsible to administer the Friendly Visiting Program to socially isolated individuals (seniors and/or physically disabled adults) in the community and the following duties will apply:

What you will be doing

  • Checking voicemails, emails and follow-ups with clients, families, volunteers and co-workers
  • Data inputting into client/volunteer information management systems
  • Manage client caseload, new referrals, receive client updates, client assessments and intakes, system navigation, etc.
  • Manage volunteer program, review new applications, in-takes, matching, training, monitoring and evaluation
  • Without Walls (WOW), Telephone Conferencing program planning and delivery
  • Conduct home visits
  • Promotes program in the Community by marketing and promoting on city website
  • Forecasts and monitors budge related to area along with processing invoicing/purchasing
  • Planning volunteer orientation sessions, training workshops, and volunteer recognition events.
  • Maintains statistics.
  • Assists Community Support Staff with annual client and volunteer special events.
  • Acts as referral/information source for clients requiring additional community services


  • 2-year Diploma in Recreation & Leisure
  • Volunteer Management Certificate considered an asset.
  • Principles of Heath Aging considered an asset
  • Class G Drivers License – this position requires the use of personal vehicle
  • Valid current Standard First Aid with CPR C and AED

Experience and Knowledge

Two (2) years experience with seniors and physically disabled adults, and volunteers along with experience/knowledge in the following:

  • Knowledge of different community agencies and services that provide for seniors and adult with disabilities.
  • Learning Client Information Management and Volunteer software systems.
  • Volunteer recruitment, selection, screening, evaluation and training.
  • Completing one year of quarterly and annual statistics reporting.
  • Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

We will ask you for these items if you are hired

Proof of your current and valid certificate(s) and/or educational qualifications.
Standard First Aid, CPR C & AED certification
Valid G driver's license.
Worker Health and Safety Awareness Training Certificate from the Ministry of Labour

Your compensation

This position is within Grade 6 of the inside workers union salary schedule and has annual salary of $60,452 to $64,250.
We offer a comprehensive benefit package and are an Ontario Municipal Employees Retirement System (OMERS) employer.

Hours of work

Standard hours of work are Monday-Friday, 8:30 a.m. to 4:30 p.m., 35 hours per week).
Ability to work a flexible schedule that includes weekends and evenings.

Advertisement expiration date

This posting closes on August 17, 2022.

Accommodation needs and protection of privacy

The City of Cambridge is an equal opportunity employer, committed to diversity and inclusion. We welcome and encourage applications from all qualified individuals, and will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the recruitment and hiring process.

Please contact Human Resources to make your needs known in advance, with the nature of any accommodations that you may require in respect to any materials or processes used to ensure your full and equal participation throughout the recruitment and hiring process.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.