New Job Transit Service Clerk - Brampton Transit Terminals In Ontario

Transit Service Clerk - Brampton Transit Terminals

Company : City of Brampton
Salary : $18.95 an hour
Location : Ontario

Full Description

Job Description:
Exciting things are happening at the City of Brampton. Take a look at what employees are working on related to our Term of Council Priorities moving us forward towards The Brampton 2040 Vision.

4 – Contract Part time

HOURS OF WORK: You will be required to work a variety of shifts and locations during the Brampton Transit Store hours.

Monday to Friday: 5:45 a.m. to 8:30 p.m.

Saturdays: 7:45 a.m. to 7:30 p.m.
Sundays: 10:45 a.m. to 7:30 p.m.
The Corporation will provide up to 30 hours to employees where required, there are no guarantee of hours

STARTING SALARY: $18.95/hr. The rate will increase to $22.30 per hour after the probationary period has been completed.


Reporting to the Transit Service Coordinator and the Supervisor of Transit Service Centres & Revenue. This position supports the division’s strategic goals by promoting the use of Brampton Transit as a viable alternative to the automobile through the delivery of exceptional customer service; which includes up-to-date route information, fare media sales and friendly courteous service.

  • Process and promote fare media sales in a fast-paced environment.
  • Handle cash, debit and credit card transactions.
  • Provide bus routing information as well as assist customers with planning their bus route within the GTA.
  • Respond to customer enquiries regarding various fare options.
  • Ensure all sales are recorded in Point of Sale (CLASS) and Station Point of Sale (PRESTO Computer).
  • Prepare end-of-shift reports and balance high volumes of cash and cards.
  • Deposit monies in the safe, ensuring bag contents match the deposit slip and deposit log.
  • Ensure customer waiting areas are clean; acting quickly to address any deficiencies.
  • Maintain a clean and safe work area.
  • Provide assistance in the training of new employees.
  • Perform other and similar and related duties to this position as assigned.

  • Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education.
  • Previous cash handling, cash balancing, customer service experience, with a strong attention to detail.
  • Good written, verbal communication skills with the ability to resolve/diffuse customer service issues.
  • Exceptional interpersonal and customer service skills with the ability to resolve questions and concerns in a fast-paced work environment.
  • Strong computer skills and point of sale systems (Class & PRESTO preferred).
  • Sound judgment; excellent public relations and communication skills.
  • Strong knowledge of the streets in Brampton.
  • Ability to interpret maps and timetables is essential.
  • Able to work independently and as part of a team.
  • Ability to work with minimal supervision.
  • Ability to work at any Brampton Transit Service Centre location.
  • Successful candidates must be available to work flexible hours; this position will be required to work days, evenings, weekends and holidays.

**Various tests and/or exams may be administered as part of the selection criteria.

Job status: Part-time
Closing Date: November 24, 2021
Alternate formats will be provided upon request.

If this opportunity matches your interest and experience, please apply online by clicking the button above by November 24, 2021 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

In accordance with the City of Brampton’s Vaccination Administrative Directive, new employees are required to disclose their vaccination status and provide proof of full vaccination* before their start date. Employees who are unvaccinated or do not disclose their vaccination status will be required to:

a) complete the City of Brampton’s mandatory learning regarding COVID-19 vaccination; and

b) take regular COVID-19 tests prior to attending the workplace. Employees must demonstrate a negative COVID-19 test result in order to attend the workplace.

The City of Brampton strongly encourages candidates to be fully vaccinated prior to your start date. New employees who are not fully vaccinated may request accommodation based on medical (disability), religious, or other protected grounds. Employees with an approved accommodation will only be required to adhere to item b) above.

  • Fully vaccinated means the two-week anniversary after receiving a vaccination series approved by Health Canada or the World Health Organization. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal , or other government-issued vaccine passport or certification.

The City of Brampton continues to follow COVID-19 workplace control measures including physical distancing, masking, hygiene, personal protective equipment (e.g. medical masks, eye protection), and capacity limits to create a healthy and safe environment for both employees and the public.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [email protected] or +91-XXXXXXXXXX with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially.