New Job Clerk Administration (Operation Support) In Ontario

Clerk Administration (Operation Support)
Clerk Administration (Operation Support)

Clerk Administration (Operation Support)

Company : Canada Post - Postes Canada
Salary : From $38,978 a year
Location : Ontario

Full Description

Job Requisition Id: 167235
Business Function: Plant Operations
Primary City: Toronto
Other Location(s):
Province: Ont. - GTA
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: UPCEA02
Working Hours: Mon - Fri 15:00 - 23:00
Number of Vacancies: 1
Salary: Starting at $38,978
Job Closing Date (MM/DD/YYYY): 06/12/2023

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Job Description

The incumbent provides administrative support and services to the function including budget control, ordering supplies, preparing a variety of reports and correspondence, ensuring all general equipment is functioning as well as answering inquiries from employees, visitors and telephone callers. The position requires knowledge of the functional area in which they operate as well as specific corporate policies, procedures and systems.

Job Responsibilities

Below are the main job requirements and responsibilities for the Clerk Administration (Operations Support)

  • Working knowledge of various corporate menu drive systems as well as various corporate software packages. Ability to create letters, reports, spreadsheets, charts and presentation material.

  • Screening visitors, telephone callers, determining nature and purpose of call, answers general inquiries, refers to others; takes messages as required.

  • Orders goods through e-procurement. Liaises with various functional groups with respect to national contracts and supplier agreements; verifies supplier invoices against services provided, resolves discrepancies and ensures prompt payment of all invoices to external supplier. This includes confirming receipt, confirming payment and distributing goods to employees.

  • Contact responsible for contacting external suppliers regarding photocopier, fax machine and all general equipment for the work group. Responsible for reporting problems and ensure the equipment is fixed in a timely manner. The incumbent has authority to sign off on the completed work.

  • Provide administrative assistance in the preparation of contingency plans that will be implemented during legal and illegal work stoppages.

  • Compile and process readily available information following pre-established guidelines. Prepare and distribute various daily, weekly and monthly reports. Prepares spreadsheets and charts. Maintain accurate and up to date information on various lists as required.

  • Responsibility to maintain accurate records, assemble, analyze and compile information, statistics and reports, cross reference all documents to ensure data accuracy and integrity. Verifies various reports, identifies anomalies and ensures corrective actions are undertaken.

Job Responsibilities (continued)

  • Process grievances from various bargaining groups by; distributing copies, maintaining a log, inputting information into computerized system; gathering and compiling information and typing grievance replies as required.

  • Receive and deal with requests from the various sections or employees made in person, by telephone, by memo, by fax or by courier; forward them to appropriate resource or deal with them directly.

  • Sorting and distributing all incoming and outgoing mail to appropriate sources in a prompt and efficient manner.

  • Performs other related duties as required.



  • Completion of secondary school according to provincial standards or equivalent (GED) is required.


  • No previous work experience is required.

Other Candidate Requirements

  • Not applicable.


Other Information

Essential Requirements:


  • Knowledge of SAP
  • Knowledge of Microsoft Office (i.e. Excel, Access, Word, PowerPoint & Outlook).
  • Knowledge of office equipment (printers, photocopier etc..)

Skills, Abilities and Personal Suitability:

  • Ability to organize, plan and control work effectively for oneself.
  • Ability to implement plans.
  • Strong keyboarding/typing skills
  • Ability to solve problems in a timely and efficient manner.
  • Ability to communicate effectively both orally and in writing.
  • Able to effectively organize workload, set priorities and multitask
  • Effective interpersonal skills with operations community.
  • Confidence, initiative, persuasiveness.
  • Desire to take on new issues, additional tasks, learn by oneself, and resolve all challenges in a creative and constructive manner.
  • Ability to work effectively in a team environment.

Shift is from Monday to Friday at 15:00 - 23:00.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values

Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do