New Job Case Worker, Full Time Permanent Position In New Brunswick

Maison Nazareth is non-profit Emergency Homeless Shelter. Our aim is to provide the homeless population with services such as shelter, support, and to guide them reintegrate back into the society. Are you a top performer motivated by the opportunity to make a huge impact on the community? Maison Nazareth is seeking an experienced Case Manager to work directly with individuals who are experiencing homelessness; provide support and referrals to service providers to expedite clients’ opportunities to gain employment, obtain and retain stable housing so clients become self- sufficient.

Key Responsibilities:

· Interview, Assess and begins case management plan with the client within 5 days of being at the shelter.

· Complete intakes and makes assessments of client needs.

· Develop individualized case plans with long-term and short-term goals and objectives.

· Monitor compliance with goals through regular contact (bi-weekly client meetings).

· Maintain a file and completes all paperwork in a timely manner.

· Provides relevant referrals to agencies and service providers based upon the goals and objectives mutually agreed upon with the client.

· Advocates for clients with agencies and service providers to minimize barriers to client’s receiving needed services.

· Follows up with referrals to ensure that clients receive and access necessary services in a timely manner.

· Knowledge of all potential client resources, including attending meetings at relevant agencies and providers.

· Maintains a professional relationship with clients and conducts all business-related activity according to program policy and standards relevant to the Case Management field.

· Monitors client behavior regarding compliance issues and follow-up; provides consistent limits and expectations regarding program policies and goal achievement.

· Works with community partners to support efforts at locating and maintaining supportive permanent housing.

· Establishes relationships with local housing agencies, property management companies and private landlords to ensure success in securing and maintaining housing for clients.

· Assists client in developing a savings and budget plan in preparation for eventual independent living. Communicates progress towards independent living with community partners, when appropriate.

· Maintain confidential files for each client comprised of all the details of the case management effort; communicate any relevant information to Shelter Manager, as appropriate.

· Coach clients in job prep, housing, available social services, and other areas as needed.

· Ensure data integrity for accurate reporting on HIFIS.

· Participate in weekly Staff Meetings

· Other duties as assigned

Qualifications and skills:

· Bachelor’s degree or diploma in social work or related field and minimum of one-year of social services experience, or equivalent education and experience will be considered.

• Strong communication skills specifically in conflict resolution and nonviolent crisis intervention.
• Capacity and/or experience working in a shelter environment is preferred.
• Knowledge of harm reduction, community service agencies and the homeless population are assets.
• Calm demeanor; Able to work under pressure; Able to respond to a crisis, health or safety issue and take appropriate and immediate action.
• Ability:
• To use professional judgement and problem solve
• To perform duties with minimal supervision.
• To establish and maintain effective working relationships with residents, staff, community agencies and the public.
• To work under pressure; to respond to a crisis, health or safety issue and take appropriate and immediate action.
• Other:
• Excellent organizational and time management skills.
• Reliable, Collaborative, Team player.
• Competent written and verbal communication skills in French and English.
• Competent in interpersonal negotiation.
• Mastery of Office 365 (suite).
• Bilingual (English and French a must)

Training

• Workplace Standard First Aid and CPR C
• Trauma informed care
• Harm reduction (Substance use and overdose)
• Crisis Prevention and Verbal De-escalation

Job Types: Full-time, Permanent

Salary: $19.00-$22.00 per hour

Benefits:

• Casual dress
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

COVID-19 considerations:
We follow all measures according to Public Health guidelines.

Application question(s):

• Rate your knowledge of social services in Moncton on a scale of 1 - 10

Experience:

• Social working: 1 year (preferred)

Language:

• Do you speak English and French (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person