New Job Supervisor, Letter Carrier, Relief In Quebec

Supervisor, Letter Carrier, Relief
Supervisor, Letter Carrier, Relief

Supervisor, Letter Carrier, Relief

Company : Canada Post - Postes Canada
Salary : Details not provided
Location : Quebec

Full Description

Job Requisition Id: 172896
Business Function: Delivery Operations
Primary City: Hull ( Gatineau )
Other Location(s):
Province: Quebec
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: OP 01
Working Hours: 40 hours/week
Number of Vacancies: 1
Job Closing Date (MM/DD/YYYY):09/19/2023

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Job Description

The supervisor, letter carrier, or relief, oversees the activities of a team of letter carrier, mail service couriers and RSMCs assigned to a postal station to ensure that proper procedures are followed in handling and delivering of mail relay bundles and the administration of funds collected.

Job Responsibilities

Here are the main job requirements and responsibilities for a supervisor, a clerk in the court, or a librarian.

  • Regularly checks the daily operation of a work unit to ensure efficient sortation, routing and delivery of mail in accordance with company regulations, procedures, instructions and service commitments. Schedules, determines the need for extra workers and authorizes overtime when required. *

  • Measures distances for delivery to new or existing points of call to ensure delivery service requirements will be met, proposes solutions or changes to delivery routes if required and consults with Route Measurement Officers on the changes.

  • Assesses and recommends changes to the provision of relay bundles and drop routes to ensure that routes are properly serviced and conveyance costs are reduced. '

  • Supervises, trains and provides guidance to employees in different areas such as safety, overtime and route evaluations. Trains new employees in their various duties and advises them on the application of the terms of a collective agreement. Resolves issues with employees before the grievance stage is reached. Talks with Labour Relations and/or union representatives.

  • Promotes and implements work place safety and health programs for assigned team members, takes corrective action to rectify unsafe operating conditions.

Job Responsibilities (continued)

  • Enters employee, volume and address data into corporate systems, prepares reports to monitor performance, identify improvements, control operational costs and meet targets.

  • Liaises with other supervisors and enablers to ensure effective coordination of operations or solve operational problems.

  • The manager reports on repairs related to the building, operations, and equipment, and monitors and follows-up with appropriate third parties and takes corrective action as required. '

  • Maintains good public relations with mail delivery customers, projects professional service standards and takes action to initiate suspension of deliveries when the customer fails to maintain required safety conditions (e.g., broken mailbox, loose dog, construction). Communicates with the client or makes other arrangements until the unsafe condition can be rectified. Customer experience is a priority.''

  • Performs other related duties.



  • High School diploma or equivalent (GED) (Equivalent experience, as defined below, may be accepted in lieu of a high school diploma).


  • I have 1 year experience of managing a team. How can I improve my communication skills?


  • What is the minimum amount of experience working in a unionized environment? How can you accomplish this?
  • Working knowledge of Microsoft Office. )

Other Candidate Requirements

  • Can I get a valid driver's license (no graduated license or temporary license) in the state of Arizona?
  • Have a satisfactory driving record per CPC's Driver Safety Program, which includes:

Have not received more than 2 moving violations in the last 3 years.

Have not had more than three demerit points assigned in one single violation. b.

I have not had any license or permit suspended or revoked in the last 3 years. C)


  • Post-secondary degree/diploma.
  • Experience with distribution processes.
  • Working experience in customer service (e.g., working with customers).

Other Information

Intermediate oral and written bilingualism (BBB) is recommended.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


The Canada Post is committed to providing an inclusive and barrier-free work environment from the very beginning with the hiring process. If you are contacted by the Canada Post regarding a job opportunity, please advise if any restrictions need to be accommodated. All information received in relation to accommodation will be kept confidential.''

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values

Our Values have three dimensions: We matter to one another, we matter in our country. We matter as individuals."
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do