New Job Service Concierge In British Columbia

Service Concierge
Service Concierge

Service Concierge

Company : VinFast Auto Canada
Salary : Details not provided
Location : British Columbia

Full Description

About VinFast
VinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2023 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe. VinFast is one of the largest auto manufacturers in South East Asia with world-class equipment and infrastructure, with a capacity of up to 500,000 cars per year. We have partnered with global leading automotive suppliers in manufacturing and engineering and enlisted the world-renowned Italian design house Pininfarina to design both the exterior and interiors of our entire model line. VinFast is proud to produce vehicles with superior craftsmanship, the highest safety standards, and intelligent infotainment that compete with leading Asian, European and American OEMs. VinFast also supports its owners with an exceptional, seamless customer experience in both sales and aftersales.
VinFast Auto Canada Inc. an OEM distribution company with a Direct-to-Consumer business model, has an ambitious growth strategy planning rapid retail and aftersales facility expansion in Canada over the next 12 months. Our management team is now looking for talented individuals from the automotive, retail consumer products, and technology industries to assist in this endeavor. Our top applicants will possess an entrepreneurial mindset, be a creative problem solver, have an incredible work ethic and thrive in a start-up environment.
VinFast and VinFast Auto Canada Inc. are subsidiaries of Vingroup, one of the largest private conglomerates in Asia with a market capitalization of C$20 billion. As a multi-sector corporation, Vingroup focuses on three main areas: Technology, Industrials, and Real Estate.


As the Service Concierge, you will be responsible for supporting your Service Centre team with various day-to-day responsibilities. Your assistance will be required by the Service and Parts Teams to perform various functions, relating to the support of vehicle servicing and customer handling.
Interested in growing your career within electric mobility? At VinFast, our organization is poised to expand aggressively across Canada into the years to come. As an employee, you can anticipate advancement opportunities and the potential to fast-track your career in automotive.

As the Service Concierge, you will quickly solidify your value within our team. Your responsibilities will include:


  • Generate a courteous greeting to customers during sales, service, and delivery, reflected in VinFast's commitment to providing top-notch customer service.
  • The Support Service Department is responsible for managing daily operations.
  • Distribute vehicles among production, service, and sales lines.
  • Advise the Parts Team with routine duties such as receiving parts, stocking shelves, and delivering parts. This includes other tasks.
  • Boost the overall effectiveness of service center advisors, technicians, and parts.[A]
  • Stage vehicles as needed
  • Wash vehicles as needed
  • Manage and maintain the organization of the lot.
  • Other functions include administrative and support services when required.
  • Facilitate the collection and distribution of vehicles for use by customers.'
  • Restore the order and perform other duties as needed. Additionally,
  • Other related activities are necessary.*

  • The qualifications must be obtained through either a High School Diploma/GED or work experience.
  • Getting a new business is desirable but not necessary, and individuals should consider having experience in the luxury car industry or in the electric car industry.
  • A skill that fosters a creative problem-solving approach and allows for rapid thinking in crowded environments.
  • Attention to detail
  • passion for customer service, and electric vehicles' business.
  • Good writing and speaking skills.?
  • Knowledge of Microsoft Office software and the ability to acquire other systems as needed. Additionally,
  • A valid driver's license and a clean driving record. What does that mean?
  • Must possess the ability to stand and lift 50 pounds for 8 hours. Additionally, they must be able to walk for at least 10 minutes.
  • A person who is known for their team spirit, ability to work effectively, and drive to achieve great things.
  • A capable individual who handles multiple tasks, efficiently manages workloads, and adheres to deadlines; proficient at managing multiple priorities.
  • A problem-solver who is not afraid to experiment and think beyond traditional methods, while also prioritizing consumer experience.
  • Exercises sound judgment
  • Interest in delivering top-notch services and contributing to the business's success.
  • A contemporary and professional setting where you'll interact with highly skilled and devoted professionals from various parts of the world.
  • Fair and reasonable wages that reflect your level of proficiency.'
  • Competitive group insurance policy subvention for employees and their qualified offspring.'
  • To promote a healthy lifestyle and a better work force, we created the Wellness Spending Account.
  • The work culture at our company is flexible, allowing employees to modify their schedules and work hours whenever possible while still keeping in mind their personal commitments.
  • Our employees benefit from our RRSP contribution plan, which provides financial planning assistance for their future.
Join us on our adventure to reach new horizons with endless excitement: Because when everything feels possible, changing mobility for all becomes achievable!

At VinFast Canada, we are committed to creating and preserving an accessible, welcoming, supportive, fair, and inclusive environment. Accommodations are available to support prospective employees during the recruitment and hiring process. Should you require any accommodations, please advise us in advance so that we can work with you to find suitable accommodation.