New Job Investigator In Alberta

Full Description

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Job Information

Job Requisition ID: 48478

Ministry: Office of the Registrar.

Location: Edmonton/Calgary

Full or Part-Time: Full-Time

Working hours per week: 3.75 hours a week. What is the average?

Regular/Temporary: Regular

Scope: Open Competition

Closing date: 10/28/2020.

Classification: Human Relations I

About Us

The Office of the Ombudsman is an independent office of the Alberta Legislative Assembly responsible for responding to complaints of unfair treatment by provincial government authorities, municipalities, patient care providers, and health professions and other professional organizations under the Act on Ombuds.

The office promotes a positive workplace culture and a work-life balance, and professional learning and development are encouraged. Mentorship is considered an essential part of organizational success.

Role

Do you want to be on the team that investigates complaints of any administrative decision, recommendation, act or omission of the Alberta provincial government, disciplinary departments, agencies, boards and commissions? If so, what is your review of this office's work? Our office gives you the opportunity to research and investigate complaints raised by Albertans. Request for comment!

You will be involved in the office's transactional processes, complaint analysis and early resolution process. You will assist with investigations and conduct less complex investigations. A focus on building positive relationships as you work with various departments is crucial for this role.

Qualifications

In a related field, university graduation is required or equivalent:

A related two-year diploma from a recognized post-secondary institution and two years of experience, or an equivalent one-year certificate from a recognised post-secondARY institution with three years.

To be successful, the candidate will require to think critically and participate in a team environment. Strong organizational, interpersonal, and oral communication skills are essential. The ability to evaluate policy and legislation is important and experience with handling highly sensitive and confidential information is considered an asset for this position.

Alberta Public Service Competencies

The Alberta Public Service identified seven behavioral competencies with varying experience levels that are essential to be successful in all positions.

The following links will assist you with understanding competencies:

We require examples of how you have demonstrated your ability to hold this position.

For example,

Build Collaborative Environments - Identifies ways to support and encourage group members in accomplishing their tasks. Contributes positively by actively sharing information and listening and accepting others' points of view in an open, honest, and non-defensive way.

Drive for Results - Proactively provides suggested actions and asks for guidance to determine the best course of action when lacking all the information or where there are multiple priorities.

Your application must include a cover letter which provides clear descriptions of your professional experience and success that demonstrate your competitive level of competence in two public service competencies. '

• Build Collaborative Environments
• Drive for Results

Salary

$2,005.45 – $2,971.53 Bi-Weekly

$52,342 – $77,556 Yearly

Requirements

• To be considered for the recruitment process, a cover letter identifying examples of your professional experiences must include the following two competencies: )

• Build Collaborative Environments

• Drive for Results

• In addition, your resume and cover letter must include information that clearly shows how you meet the advertised requirements, including education and experience.

• You must be a Canadian citizen, permanent resident or hold a work permit with an expiration date no less than December 31, 2024.

• The final candidates must undergo a security check.

How to Apply

Open applications are preferred at the Alberta government's Jobs website.

Note: As only one file can be uploaded, please ensure your cover letter, resume and any other related documents are submitted in one file. Applicants who apply online will be able to track the status of their application.

Tips for Applicants:

Closing Statement

All applications will be reviewed to determine which candidate's education and experience best matches the needs of the position, and only individuals selected for interviews will be contacted. Thank you!

Note: This competition may be used to fill future investigator positions.

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