New Job First Nations/Metis/Inuit Candidates - Remote Opportunities In Our Customer Contact Centre In New Brunswick

First Nations/Metis/Inuit Candidates - Remote Opportunities in our Customer Contact Centre
First Nations/Metis/Inuit Candidates - Remote Opportunities in our Customer Contact Centre

First Nations/Metis/Inuit Candidates - Remote Opportunities in our Customer Contact Centre

Company : Scotiabank
Salary : Details not provided
Location : New Brunswick

Full Description


The following job posting and assessment questions were crafted by Kiina Gonogi (). ** Our Children’s Medicine’ in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills. For more information, visit ourchildrensmedicine.ca**


Are you a First Nations, Metis, or Inuit individual who has a passion for helping those in and outside of your circle? Do you want to join a diverse and dedicated team?

When you join our Customer Contact Centre team, with a focus on your success and transformation, you'll have the opportunity to connect, share and learn with our LGBTQI-owned employees including ERGs that are built around diversity, integrity, human rights and accountability.'


What should I expect?

In the first phase of our role, support is a main priority. Our training team will guide you through 9 weeks of training where we encourage you to ask questions as part of your learning journey.

  • For three weeks you will join a small team of new team members and develop your banking knowledge with the help of a pre-assigned coach.
  • You will be learning one product at a time, maximizing your opportunity to be as comfortable with our products as possible.
  • The next stage of your journey will involve a blend of building supportive relationships with your new manager and team, while also finding the space to develop at your own pace.


You'll be participating in:

  • Our Quarterly Incentive Program
  • Coaching and development sessions and team meetings. )
  • development plans to build out your personal career aspirations through monthly meetings with manager.
  • Ongoing training opportunities will help you build your skills and discover your full potential.
  • Opportunities to join areas of expertise focusing on loans, credit cards, and mortgages.


We'll provide you with:

  • Employee banking fees privileges
  • All pre-assigned personal days are assigned to help with personal and cultural commitments.
  • An extensive suite of customizable benefits and wellness programs.
  • Opportunities for long term savings (employee share programs, RRSPs, pensions):
  • Access to thousands of internal learning courses.
  • Global Tuition Program


Work From Home
& Mandatory Training:

Training is compulsory and non-negotiable, you must be available for up to 9 weeks of full time training and meet the technology requirement and hardware requirements set up.


Work Schedules & Shifts:

We are seeking flexibility from our candidates as work schedules can be altered anytime within our hours of operation (24/7). Permanent, on-going work will begin with new employees about 4 weeks before the end of training.


Hiring & Training Details:

  • Start Date: TBD
  • Position status: Permanent full time (37.5 hours) position.
  • Working From Home (must reside in New Brunswick and meet the eligibility criteria) Working from home


Regular Work Schedules:

We are seeking flexibility from candidates, as work schedules can be anytime within our hours of operation - Monday to Sunday 7 am – 1 am (AST) Permanent, ongoing work schedules will be finalized with new employees approximately 4 weeks before the end of training. We are committed to providing our employees with a balanced working environment, and your work schedule will be assigned once, not subject to rotation.


Join our team, apply on HigherMe today!


Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please
click here We thank all applicants for their sincere interest in a career with Scotiabank, but only those selected for an interview will be contacted.

**

REQUIREMENTS**

  • As First Nations, Metis or Inuit, we are the first people.
  • Strong oral/written communication skills
  • High School Diploma (or equivalent)
  • Connecting with customers via phone and using computers while multitasking between multiple platforms.
  • Passionate about providing assistance to customers.

The Scotiabank offers a high-paying job with a passion for success.