New Job Customer Experience Associate - Fairview Branch, Ns (15 Hours/ Week) In Nova Scotia

Customer Experience Associate - Fairview branch, NS (15 Hours/ Week)
Customer Experience Associate - Fairview branch, NS (15 Hours/ Week)

Customer Experience Associate - Fairview branch, NS (15 Hours/ Week)

Company : Scotiabank
Salary : Details not provided
Location : Nova Scotia

Full Description

Requisition ID: 184504

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Scotiabank branches are anchored by our iconic customer experience. As a Customer Experience Associate, you will be responsible for ensuring that our customers are served with the highest level of personalized attention and personalized attention. We believe in giving our customers the best possible experience.

Our Customer Experience Associates are people-focused and connect with customers in a personal and professional manner throughout the Canadian Banking Branch network. Our goal is to provide outstanding service throughout the customer's journey:.

  • We take a proactive approach in listening to our customers and listening to them. We take stoop approach and listen to them. What are they asking for?
  • Processing everyday transactions from day to day transactions.
  • Nurturing rich, long-standing relationships
  • To help achieve the Branch's goals, by identifying and executing simple sales opportunities, which are primarily driven by the Branch''s core business.
  • Having served as a technology expert, you would be able to introduce clients to our mobile banking applications and provide them with the necessary technology to navigate their banking life.

Is this role right for you? In this role you will:

  • Build strong relationships with customers and provide top-notch service while also enhancing the quality of the customer experience with exceptional service.
  • Identify and meet the needs of customers.
  • Explain complicated concepts simply
  • Perform admirably in a target-based performance setting and contribute positively to a team-based work environment while also demonstrating success in a goal-based performance environment.
  • Display an aptitude for education and an commitment to achieving goals.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Exhibit knowledge of customer service skills through work or community involvement and demonstrated ability to provide outstanding customer service.
  • Provides professional, friendly, and efficient assistance without any professional disciplinary action. Moreover, they can provide professional, friendly support without any disciplinary action from the professional discipline.
  • Can work from a regular timetable and are capable of flexible work hours.
  • Are you willing to work in simple sales positions with ease?
  • Our customers are in a better position with digital and self-service banking options, and we are looking for individuals with strong technical skills who can promote digital and self service banking options to our team.

What’s in it for you?

  • The prospect of working with a group of creative minds who share a passion for innovation, along with the opportunity to work for a leading organization. The opportunity to work with such an accomplished group.
  • Careers with a strong focus on growth and career advancement, offer a rewarding career path and numerous opportunities for advancement.
  • Continuing education and training will help you advance your career and improve your skills.
  • A business that is committed to serving its customers and communities – for both the benefit of its customers and the community – is a good business.
  • You'll get recognition and rewards for your outstanding performance. You'll be supported by leadership through meaningful development conversations that enable faster progress and internal training to enhance your growth and development.
  • A competitive salary and benefits package. A strong compensation and benefits package

Location(s): Canada : Nova Scotia : Halifax

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.