New Job Coordinator, Community Programs In Ontario
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| Coordinator, Community Programs |
Coordinator, Community Programs
Company : City of Brampton
Salary : Details not provided
Location : Ontario
Full Description
Job Description:
JOB TITLE: Coordinator, Community Programs
AREA OF RESPONSIBILITY:
Reporting to the Recreation Supervisor, the Coordinator Community Programs ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community.
SELECTION CRITERIA:
EDUCATION:
OTHER SKILLS AND ASSETS:
** The selection criteria may involve multiple tests or exams, which may include various standardized tests or exams.
Alternate formats will be provided upon request.
Interview: Our recruitment process may be completed with video conference technology.
As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
JOB TITLE: Coordinator, Community Programs
DEPARTMENT: Community Services
POSTING NUMBER: 105622
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Full Time Permanent
HOURS OF WORK: 40 hour workweek
LOCATION: Hybrid Model* – when working onsite, you will report to the location of Flower City Senior Centre
SALARY GRADE: 5
HIRING SALARY RANGE: $84,403.00 - $94,954.00 per annum
MAXIMUM OF SALARY RANGE: $105,504.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: September 7, 2023
CLOSING DATE: September 22, 2023
AREA OF RESPONSIBILITY:
Reporting to the Recreation Supervisor, the Coordinator Community Programs ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community.
Supervision, Leadership and Staff Development
- To meet business needs, the company will recruit, train, manage, and provide guidance to promote effective employee relations across all levels, including full- and part-time work, as well as moral and innovation.
- For action plan to ensure program quality assurance.
- Manage compliance with governing laws and regulations, including company policies, procedures, standards, and guidelines.
- Conduct assessment of training requirements, and manage the delivery of training programs, orientations, and meetings.
- Ensure that employees are aware of their technical skills and current knowledge, while also ensuring that employees are well-prepared for any potential problems, as well as providing ongoing updates.
Administration
- Review documentation of incident/accident reports and manage follow-up appropriately, applying appropriate follow-up actions and guidance to teams, volunteers, and customers; modifying programs and services to ensure program and service operation is safely and correctly managed.
- Convey reports for Recreation Supervisor that may include data analysis, consumer feedback, revenue, and expenses, as well as data collection and analysis of data, among other things.
- Managing and reviewing daily, weekly and monthly statistics and checklists. Manage and review checklists.
- Ensure compliance with membership extensions, suspensions, and payroll verification.
- Respect to all prescribed dates. Adherence to all mandated deadlines.
- The facility's quality assurance program, where participants take part.
- Ensure payment/documentation compliance with corporate standards while managing payments and invoices as per company standards.
Customer Service and Community Development
- Continuous improvement through anticipating, addressing, and resolving issues, requests, and successes through proactive management and customer experience. This includes anticipating issues, managing requests, and obtaining successes.
- Communicate with community leaders, groups, and sponsors, and external organizations.
- Community-wide community needs assessment is a continual process.
- Manage community events (including follow-up reports and debriefing) and their management (including attendance and management)?
- Identify and implement measures to boost customer acquisition and retention.
Program Development
- Detailed information on trends and growth areas, including future prospects. Report back.
- Maintain high-quality programming by conducting continuous program visits and managing quality program visits.
- Manage program development and brochure production processes. Identify and implement the following.
- Develop action plans to meet target goals and potential growth. Implementation plans are used to meet growth targets.
- Recreation Supervisor assists with marketing and business plan preparation. Additionally, they also provide support.
- Manage internal marketing of community centre programs through community centre programs.
Budget
- Develop revenue plans to boost financial stability.
- Report, coordinate, analyze, and supervise the submission of budgets, actuals, and forecasts to the Supervisor by collecting, coordinating, reporting, analyzing, and reporting.
- To ensure that the budget complies with the sign offs and approvals, it is necessary to manage the current budget related to program area expenses and ensure that they meet the required sign off and approvals.
SELECTION CRITERIA:
EDUCATION:
- Post-secondary education or a diploma preferably in a related field (i.e., Gerontology, Recreation and Leisure, Kinesiology, or Physical Education)
REQUIRED EXPERIENCE:
- At least 3 years of experience in recreation programming and/or facility management; 3 years of Experience in recreation programming or facility management; minimum 3 years of experiences in facility management.
OTHER SKILLS AND ASSETS:
- Excellent public relations skills and the ability to interact with the public effectively. Highly regarded.
- Experienced supervisor/team lead working with team members and volunteers for one year. This is a must-have.
- Acquires knowledge of provincial and other legislative requirements related to the program discipline.
- Budgeting and financial management, including exposure.
- Proficiency in MS Office
#LI-MG1
** The selection criteria may involve multiple tests or exams, which may include various standardized tests or exams.
Alternate formats will be provided upon request.
Interview: Our recruitment process may be completed with video conference technology.
As part of the corporation's Modernizing Job Evaluation project, this position will undergo an assessment that may result in a change in the rate of compensation. Any changes to the position's rate of compensation will be communicated as information becomes available.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment quoting
No. By September 22, 2023 as reference #105623, reference #105632 by reference by September 22, 20 23 as reference #106522. No. and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.