New Job Bilingual Customer Service Representative In New Brunswick

Bilingual Customer Service Representative
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Company : St. John Ambulance NB Council
Salary : $34,500–$37,500 a year
Location : New Brunswick

Full Description


RESPONSIBILITIES:

This position is primarily responsible for providing reception and customer service.

- Provide customer service to clients, instructors and volunteers.

- responsible for registering students for first aid courses. )

-Work together as a team to answer customer requests via telephone, email, inbox, website and in person.

- Receive training requests for private courses, respond to inquiries and complete the courses.

- Close the door and balance the debit/credit card at the end of the day.

-Update files on the database as required.

- Greet students, instructors, and visitors, and direct them to the appropriate person or class.

-Check the fax machine daily and distribute the documents to the intended recipients.

-Accept deliveries at the front desk.

Through attending recognition events, I support the SAJA management team.

- Assist in other departments when required.

QUALIFICATIONS:

  • How can I speak fluent English and French with confidence?

  • Post secondary education/diploma in management or any equivalent combination of training and experience. '

Experience in administrative duties, including Microsoft Office.

  • Experience in the area of Customer Relationship Management (CRM) is an asset.

  • Experience in customer service

  • The excellent presentation, communication and interpersonal skills.

Note: This job description is not meant to be inclusive. The employee may perform other related duties as assigned to meet the needs of the organization. '

Job Type: Full-time

Salary: $34,500.00-$37,500.00 per year

Benefits:

  • Company pension
  • Dental care
  • Disability insurance
  • Extended health care
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Work Location: In person

Application deadline: 2023-09-25