New Job Answering Service Operator In Nova Scotia

Full Description

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• Work Term: Permanent
• Work Language: English
• What is the average working time for a 40-year-old woman?
• Education: High school graduation..
• Experience: Will train
• or equivalent experience

Work setting

• Private sector
• Urban area

Tasks

• Meet people and direct them to contact numbers or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide services.
• Operate a switchboard or telephone system.
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Keep track of your work and logs.
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephones and relay telephone calls and messages.
• Calculate billing charges
• Monitor mobile radio or telephone. (10)
• Provide emergency services
• Operate dispatch systems

Computer and technology knowledge

• Switchboard 25+ lines
• Word processing software
• Electronic mail
• MS Excel
• MS Outlook
• MS Word

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation

Working conditions and physical abilities (e).

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift work or on call work?
• What is the best way to live in proximity to an advertised location?

Other benefits

• Parking available

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