New Job Senior Account Manager, Pulp And Paper In New Brunswick

Position: Senior Account Manager, Pulp and Paper
Location: Quebec, Ontario or Maritimes
Status: full-time, permanent (1)

Are you known for your initiative, creative ideas and strategies to develop your business? Do your clients describe you as confident and adaptable, able to deal with complex situations quickly? Are you recognized in the pulp and paper industry and have an established network of relationships at the mill and corporate levels? Seize this opportunity to contribute to the success and growth of a great company!

We are currently seeking an energetic and motivated sales professional to fill the position of Senior Account Manager for our Pulp and Paper industry. We are looking for a bilingual candidate who will bring professional sales experience to focus on developing relationships with existing customers and prospecting for new customers. We are looking for someone who will be located either in Quebec, Ontario or Maritimes as this person will involved primary to a territory located in Eastern Canada and the Northeastern United States. We are looking for someone with business-to-business experience in the pulp and paper market for chemical applications.

As you travel regularly throughout your region, you'll discover new horizons and forge strong relationships with customers. By effectively communicating the value of Quadra's products and services, you will empower clients to overcome challenges and achieve their goals. Your unwavering dedication to understanding their unique requirements will position you as their trusted advisor and make a lasting impact.

At Quadra, we put people first so that together, we can reimagine the possibilities.
Quadra Chemicals is one of the largest distributors of chemicals and ingredients in the Canadian marketplace. With multiple facilities across Canada, we are committed to delivering excellence in everything we do. We believe in fostering a work environment that challenges and empowers individuals, providing ample opportunities for personal growth and development. We recognize and celebrate outstanding performance, ensuring that your dedication and achievements are duly acknowledged.

Working at Quadra means being part of a high-performance environment where we constantly strive to be the best in our industry. Our competitive advantage lies in our exceptional people. By nurturing a culture of excellence, we ensure that our partners receive nothing short of superior product quality, unrivaled customer service, and remarkable value.

If you are seeking a fulfilling career where you can excel, Quadra Chemicals is the place for you. Join us on this exciting journey, and together, let's set new benchmarks of achievement in the chemical distribution industry.

What would be your main responsibilities as a Senior Account Manager?:

• Increase sales to new and/or existing customers by offering Quadra's superior product line during routine visits
• Develop customer accounts by proactively collecting and studying information (prospecting)
• Engaging in proactive outreach activities (cold calling) to potential clients
• Conduct thorough qualification processes to identify key decision makers and understand their unique needs, enabling you to provide tailored solutions and forge strong relationships based on mutual success
• Ensuring excellent customer relationships in line with Quadra's core values and strategic vision
• Participate in enhancing the customer experience related to major accounts by suggesting adapted solutions by identifying key decision-makers and their needs.
• Meet or exceed annual sales and margin targets while participating in financial forecasting exercises
• Securing new business opportunities, maintaining current sales, negotiating new contracts or negotiating renewals of existing contracts
• Successfully close new business opportunities by coordinating requirements, skillfully developing proposals, and conducting negotiations that align with contractual requirements, ensuring a mutually beneficial outcome for all parties involved
• Ensuring that documentation and reports are complete, accurate and submitted to other departments within the established deadlines
• Collaborate with the sales team during customer calls (product managers, marketing, cross-selling)
• Contribute to and participate in industry events
• Effectively manage tight deadlines and handle any emergencies that may arise outside of business hours ensuring swift resolution and minimal disruption to operations
• Play a crucial role in assisting customers with troubleshooting and identifying optimization opportunities to enhance their experience and maximize their benefits during the development, follow-up and closing of sales opportunities
• Participate in the yearly forecasting exercise
• Act as a mentor the team; subject matter expert in the pulp and paper industry, strong complex problem solving skills

What are the key requirements for this Senior Account Manager role?:

• Bachelor’s degree in Science, Business, Chemistry, Chemical Engineering or related fields
• At least 15 years experience in business development and prospecting, territory management, with a track record of achieving or exceeding sales targets
• Proven experience in the pulp and paper market with knowledge of the manufacturing sector
• Demonstrated ability to quickly adapt to a dynamic and ever-evolving business landscape is vital for success in this role. Flexibility and agility in navigating changing market conditions and customer needs are key attributes
• Proficiency in using Office tools, such as Microsoft Word, Excel, and PowerPoint, along with experience using customer relationship management (CRM) software like Salesforce, will facilitate effective communication, data analysis, and reporting
• A strong sense of self-motivation, entrepreneurial spirit, and the ability to work autonomously are essential qualities for success in this role
• Excellent ability to work in a dynamic and changing environment while managing tight deadlines
• Excellent interpersonal, communication and presentation skills to build strong relationships with customers
• Strong organizational skills and the ability to solve problems efficiently and proactively are critical for managing multiple tasks, identifying opportunities, and resolving challenges effectively
• Bilingualism in written and spoken French / English is considered an asset
• Valid driver’s licence & Passport; willingness to travel in the assigned territory (up to 50% of the time), including overnight travel

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being Great Place to Work® certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years and as a Great Place to Work for Women®! You will work with dynamic colleagues who are eager to share their knowledge with you.

What are the perks of choosing this role at Quadra?:

• Competitive salary and generous performance incentive program $
• Full benefits coverage (dental, medical, etc.)
• Programs offered to employees to improve their quality of life (Wellness Portfolio)
• Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan with a match and several long-term investment programs
• Vacation, personal days, and flexible days
• Flexible work environment & Disconnection Policy
• Caring for each other and having fun are part of our core values!
• A company that promotes diversity, equity, and inclusion
• Digital environment
• Customized training built for you
• Opportunities for advancement and professional development; a growing company that focuses on its people!
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Employee recognition program (years of service, merit awards, etc.)
• Private and family-owned company with a solid infrastructure
• Employee assistance program (EAP)
• Monthly cell phone & internet allowance
• Company car; expenses & gas covered
• Possibility to travel across the country for team meetings and trainings
• Employee referral programs
• And much more!

If you're ready to unleash your potential, make a difference, and embark on a fulfilling career in professional sales, we invite you to submit your resume detailing your experience and passion for sales. Together, let's redefine customer service excellence and shape a brighter future for Quadra and our valued clients.

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.