New Job Project Manager Bus Transformation Pf&R In Ontario



Company : City of Toronto
Salary : $101,900–$131,222 a year
Location : Ontario

Full Description

Job ID: 39233
    Job Category: Project Management
    Division & Section: Parks, Forestry & Recreation, PFR Bus & Technology Transformation
    Work Location: Metro Hall, 55 John Street
    Job Type & Duration: Full-time, Permanent
    Salary: $101,900.00 - $131,222.00
    Shift Information: Monday to Friday, 35 hours per week
    Affiliation: Non-Union
    Number of Positions Open: 2
    Posting Period: 31-JUL-2023 to 15-AUG-2023

Major Responsibilities:

Reporting to the Manager Information Services, PF&R, this position leads Business Transformation activities related to the support of divisional initiatives. Projects could range from wide scale network connectivity improvements to improving user experience of web platforms used to communicate information to the public.

Activities would include developing and executing project deliverables, consultation and negotiations with stakeholders, and the coordinating the development of training plans and materials.

The Project Change Manager Business Transformation will be responsible for and excel at:

Project Management
  • Plans and leads implementation of complex organizational and operational projects, develops and manages project plans and makes recommendations on policies regarding program specific requirements.
  • Provides project management support and leadership within the branch as a member of a self-directed work team.
  • Develops, prepares and negotiates agreements with suppliers, contractors, other divisions, partner organizations, and user groups.
  • Facilitates contract management for various services and products including but not limited to RFQ/RFP, valuations of bids, recommendation of vendor, contract monitoring, contract renewals, and communication with vendor.
  • Develops, recommends and administers assigned budget for the project(s), utilizing information on operational requirements, staffing requirements, known pressures and required adjustments; ensures appropriate action is taken to control expenditures within approved budget limitations by analyzing project financial data.
  • Work from various Parks, Forestry and Recreation (PFR) facilities for the purpose of supervising a project, collecting information, running consultation, engaging with stakeholders or completing other tasks as required to deliver a variety of different projects.
  • Work with PFR teams and other stakeholders on the development of user experience platforms, websites, or other relevant platforms as necessary.

Customer Focus and Strategic Orientation
  • Participates in on-going strategic planning and development of divisional and city-wide service direction, functional standards, policies and procedures, in consultation with other City divisions, government agencies and community stakeholders.
  • Reviews, evaluates and makes strategic recommendations related to scheduling of Parks, Forestry and Recreation projects and operations for optimal service delivery.
  • Design, develop and implement resources and tools that support PFR Business Transformation Projects.
  • Cultivates effective working relations, with internal and external stakeholders including those from other divisions of the City.
  • Investigates internal/external complaints, where required, and implementing actions for satisfactory resolutions. Ensures quality customer service by providing timely, cost effective and optimum delivery of services.

Business Process Improvement
  • Develops, reviews and implements detailed plans, implements resources and tools, and recommends policies/procedures and guidelines regarding program specific requirements and projects to ensure compliance with Council, corporate and divisional directives. Assesses current practices and make recommendations to improve operational efficiencies.
  • Develops and implements service standards, fiscal management strategies, and effective operational plans, and works collaboratively with partner branches within the Parks, Forestry and Recreation Division and other divisions, in the form of planning modules or Service Level Agreements, to ensure the delivery of quality service to efficiently and effectively meet customer service needs and requirements and achieve division's mission and goals.

  • Leads, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others. Manages the day to day activities of staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests.
  • Represents the division/branch by providing leadership and technical expertise at project meetings with stakeholders to support strategic divisional and corporate initiatives.
  • Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures the creation, development, modification and implementation of adequate training, safety equipment and safe work procedures are in place, as well as, provision of safe accessible facilities and programs in order to develop a strong culture of Health and Safety, reduce risk and liability to the corporation and any Health and Safety issues. Liaises with WSIB Consultants to manage workplace costs and return to work, and ensures regular meetings of Ministry approved Health and Safety Committees.
  • Acts as a key contact with People & Equity staff, while exercising good judgement and discretion with confidential human resources information pertaining to any transitions

Research and Communication
  • Leads stakeholder engagement with all levels of staff city-wide and labour unions, develops communication materials and makes presentations.
  • Develops materials and correspondence for presentation to stakeholders and steering committees including briefing notes and presentations.
  • Conducts research into assigned areas ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
  • Leads the information gathering and analysis for the divisions involved in the project pertaining to their existing staff inventory, functional responsibilities, reporting relationships, skill set, affiliation, employee, and position status, etc.
  • Conducts research and leads the development of new organization models, the design of any new jobs, creation, and approval of new job profiles, as well as ensures complete and accurate documentation related to complement management, changes and adjustments.
  • Researches, develops and plans organization development initiatives in support of transition planning.
  • Maintains project plans and project documentation and ensures work stream documentation is classified and maintained in the project document repository.
  • Works with PF&R functional specialists and stakeholders to develop training programs and plans.

Key Qualifications:

  • Considerable experience in leading technology and digitization initiatives.
  • Considerable experience managing and facilitating staff teams, committees or work groups such as Business Analysts and technical resources (Systems Integrators, GIS application specialists, etc.).
  • Extensive experience applying project management processes and methodologies. Experience specifically as it relates to the delivery of technology solutions considered an asset.
  • Post-secondary education in business administration, Project Management, applied science, or a related discipline pertinent to the job function or the equivalent combination of education and/or relevant experience.
  • Highly developed written and oral communication skills including; writing reports, briefing notes, and delivering presentations.
  • Ability to apply project management methodologies and approaches and ability to maintain accurate and detailed documentation and records, both electronically and in hard copy.
  • Political acumen, judgment and insight, including the ability to problem solve, negotiate and achieve effective business solutions and consensus among parties having different objectives.
  • Highly developed human relations, consultation, facilitation and negotiation skills at all levels within the organization (stakeholder engagement, client management, delivery, etc.).
  • Ability to exercise discretion and judgement with confidential information pertaining to human resources matters and the transformation initiative.
  • Strong time management skills with the ability to organize, prioritize, execute tasks to meet deadlines.
  • Ability to continuously improve, learn, acquire and update technical knowledge and working ability.
  • Knowledge of current and emerging technologies.
  • Familiarity with Toronto Public Service values and ability to support an ethical, supportive and respectful workplace culture that champions equity, diversity and inclusion.
  • Must be familiar with government legislation in the area of occupational health and safety.
  • Ability to travel to various locations as required within the City of Toronto.

Note To Current City of Toronto Employees
City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.