New Job Band 3 - Manager, Operations In British Columbia

BAND 3 - Manager, Operations
BAND 3 - Manager, Operations

BAND 3 - Manager, Operations

Company : BC Public Service
Salary : $86,200–$122,100 a year
Location : British Columbia

Full Description

Posting Title
BAND 3 - Manager, Operations
Position Classification
Band 3
Work Options
Burnaby, BC V3J 1N3 CA
Kamloops, BC V2H 1B7 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Prince George, BC V2N4P7 CA
Surrey, BC V4P 1M5 CA
Victoria, BC V9B 6X2 CA
Salary Range
$86,200.00 - $122,100.01 annually
Close Date
Job Type
Regular Full Time
Temporary End Date
BC Public Service -> Social Dev & Poverty Reduction
Ministry Branch / Division
Prevention and Loss Management/Service Delivery Division
Job Summary

Bring your vision, leadership, and strategic planning skills to this important role

The Ministry of Social Development and Poverty Reduction is proud to be an equal opportunity employer; we strive to ensure all employees contribute in meaningful ways, bring their full self to work and celebrate their differences. The ministry focuses on reducing poverty, creating opportunities, and increasing inclusion. The ministry provides strategic leadership and quality services that empower British Columbians to share in the province’s prosperity, with a vision to participate fully in their community and to reach their full potential.

The Prevention and Loss Management Services Branch is responsible for promoting assurance in the integrity of, and public confidence in, the administration of the BC Employment and Assistance (BCEA) Program.

The Manager, Operations plans and manages the operational delivery of prevention and compliance services and initiatives ensuring they maintain a balance that equitably supports program integrity, service delivery, and client needs.

This position assumes a leadership role in developing and maintaining key relations within the BC government, with federal and provincial government officials, and with external agencies. If you are a strong people leader, and an effective communicator with analytical and problem-solving skills, we encourage you to apply to this challenging and rewarding opportunity.

Job Requirements:

Required Education and Experience:

  • Degree in Social Sciences, Public Administration, or Business Administration and three (3) years related experience; OR
  • Diploma in Social Sciences, Public Administration, or Business Administration and four (4) years related experience; OR
  • Certificate in Social Sciences, Public Administration, or Business Administration and five (5) years related experience; OR
  • Post-secondary or Grade 12 or equivalent and six (6) years related experience.

Related experience includes each of the following:

  • Supervising a multi-disciplinary operational team with a minimum of one year supervising in a virtual environment.
  • Working in a statutory decision-making/regulatory environment.
  • Managing budgets.
  • Resolving problems with interest holders in a client service environment.

Knowledge, Skills and Abilities:

  • Excellent oral and written communication skills.
  • Ability to establish and maintain effective working relationships with a variety of individuals or groups at various levels within and outside of the organization.
  • Ability to manage multiple, high-priority tasks under pressure and meet critical deadlines.


  • Willingness and ability to work additional hours during critical periods.
  • Valid B.C. driver’s license.

For questions regarding this position, please contact [email protected].

About this Position:

Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement.

An eligibility list may be established to fill future temporary and permanent vacancies.

Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.

To learn more about these B.C communities you can click on the Hello BC link here!

How to Apply:

Your application must clearly demonstrate how you meet the job requirements list above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible.

Additional Information:

A Criminal Record Check (CRC) will be required.

The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Leadership and Management