New Job Technical Consultant, Hybrid Work Place In Quebec

Technical Consultant, Hybrid Work Place
Technical Consultant, Hybrid Work Place

Technical Consultant, Hybrid Work Place

Company : Bell Canada
Salary : Details not provided
Location : Quebec

Full Description

Req Id: 413055

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.


Reporting to the Director of Solutions Design and Delivery, the incumbent of this position is responsible for the infrastructure’s capacity and performance functions in the team. They will be responsible to conduct and document studies and analysis, to make and present recommendations internally and to the customer. They will also be in charge of implementation or the recommendations or of its coordination.

Key Responsibilities

  • Perform studies on the capacity and performance of the telecom infrastructure
  • Analyze the capacity and performance date and determine the trends
  • Prepare, document and present recommendations to the internal teams and to the client
  • Develop tools and methods to better analyze the data to help proactively identify issues to avoid problems
  • Participate in the lab testing to make sure new products meet the requirement of the cap and perf function
  • Work with the IT teams to ensure the tools used for the cap and perf evolve and continually meet this functions needs
  • Act as key resource in the cap and perf domain internally and with the customer
  • Assist the engineering and the Ops teams in the cap and perf areas
  • Provide support to the technicians performing changes in the networks
  • Participate with the Automation team members in order to innovate and enhance the tools and processes supporting the cap and perf function
  • Use concepts of “E-Learning machine" and IA to fulfill this function in the best efficient way
  • Keep competencies and knowledge updated in order to evolve the cap and perf function according to the industry best practices

Critical Qualifications

  • Bachelors Degree in Computer Sciences or Engineering with major in Telecommunications/Computer or data science or equivalent
  • Minimum of 3 years experience in the Telecommunication industry
  • Expertise in Automation and development
  • Ability to work with multidisciplinary team
  • Solid interest in increasing knowledge and expertise
  • Autonomy and great aptitude in managing time and priorities

Preferred Qualifications

  • Practical experience with telecom products is an asset
  • Experience in capacity and performance management
  • Experience and knowledge of Automation and Machine Learning is an asset



Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal || Canada : Quebec : Dorval || Canada : Quebec : Verdun
Flexible work profile: Mobile
Application Deadline: 08/08/2023

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].

Created: Canada, QC, Montreal

Bell, one of
Canada's Top 100 Employers.