New Job Program Advisor In Alberta

Program Advisor
Program Advisor

Program Advisor

Company : Government of Alberta
Salary : $5,433–$7,102 a month
Location : Alberta

Full Description

Job Information

Job Requisition ID: 46157

Ministry: Justice

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Temporary

Scope: Open Competition

Closing Date: July 31, 2023

Classification: Program Services 4 Market Adjustment

About Us

The Court and Justice Services (CJS) Branch provides a wide range of resolution and court services for people involved in legal disputes. In collaboration with the courts of Alberta, Court and Justice Services provides various programs and services including educating and helping Albertans finding solutions for legal issues, navigating the court system, offering programs at no cost or a nominal charge, and administrative support to all courts in Alberta.


As a Program Advisor, you will support the Assessment Services program in Resolution Services in promoting and ensuring quality of the provision of services across the province. You will play a key role in the ongoing quality improvement process of the program, including system reporting, service reviews, issue analysis, and program development.

You will be supporting program areas with coordination of digital system maintenance and staff training. You will also lead special projects and initiatives that set practice and program direction.

Your key areas of responsibility include but not limited to:

  • Maintenance and/or revision of Assessment Services practices and procedures by ensuring that they reflect new trends, directions and best practices to incorporate service quality dimensions.
  • Development of program supports - identify front line worker issues and service gaps and develop processes to meet needs and bridge service gaps. Prepare procedures and protocols to deal with new or changing needs.
  • Consultation to frontline staff, supervisors, managers and the community on policy interpretation, service delivery issues and complex cases.
  • Develop evidence-based policies, policy responses and initiatives.
  • Monitor activities to ensure compliance to policy and consistency in application.
  • Research evidence-based practice, analyse and make recommendations regarding practice issues and/or systemic issues.
  • Extensive consultation and liaison with a variety of professionals both within and outside the Ministry and Government.
  • Work collaboratively with the leadership team and service delivery staff to foster communication and collaboration across programs.
  • Raise awareness to emerging issues that are particularly complex, politically charged, or could have significant program impacts.
  • Support program planning & reporting.
  • Evaluate and measure program outcomes.
  • Develop and deliver training.

Knowledge and abilities required are:

  • Knowledge and understanding of the government and ministry and division priorities and business plan goals, policies, and protocols.
  • Knowledge of the dynamics of family violence, child protection, and safety planning and related risk factors in mediation processes and court settings to influence strategic decisions related to program and service planning and delivery.
  • Knowledge of child development and attachment theory as it relates to separation and divorce and the impacts to children to influence strategic decisions related to program and service planning and delivery.



  • University graduation in a related field plus 4 years progressively responsible related experience.
  • Valid Alberta driver’s license.


Directly related education or experience considered on the basis of:

  • 1 year of education for 1 year of experience; OR
  • 1 year of experience for 1 year of education.

Preference will be give based on following:

  • Experiences in program development or delivery.
  • Experience using Microsoft Office Suite with an emphasis on Excel for variance reporting.
  • Experiences in developing and delivering training as well as making presentations to a variety of stakeholders.
  • Experience and/or education in Project Management and Change Management.
  • Knowledge of Related legislation (e.g. Youth Criminal Justice Act, Civil Enforcement Act, Divorce Act, Family Law Act, Child Youth and Family Enhancement Act, Protection Against Family Violence Act, Provincial Court Act and Regulations, Rules of Court, Child Support Guidelines, Drug Endangered Children's Act, Protection of Children against Drug Abuse Act, Protection Against Sexually Exploited Children Act, the Mental Health Act).

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

AGILITY: You can anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

SYSTEMS THINKING: You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.

DEVELOP NETWORKS: You proactively build networks, connecting and building trust in relationships with different stakeholders.

BUILD COLLABORATIVE ENVIRONMENTS: You lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

CREATIVE PROBLEM SOLVING: You are able to assess options, and implications in new ways to achieve outcomes and solution.

DRIVE FOR RESULTS: You can determine what outcomes are important and maximize the use of resources.

DEVELOP SELF AND OTHERS: Reflects on own and others, areas of strengths and opportunities and development.


$2,716.64 to $3,550.90 bi-weekly ($70,904 to $90,678 per year)


The position details are as below:

This is one temporary position until March 31, 2026.

The work location could be Edmonton or Calgary.

Hours of Work: 7.25 hours per day/36.25 hours per week - Monday to Friday, 8:15am to 4:30pm.


  • This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

**Final candidates will be required to undergo a security screening.

Links and information on what the GoA have to offer to prospective employees.

  • Working for the Alberta Public Service –
  • Public Service Pension Plan (PSPP) –
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are required to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

For any Post-Secondary Education:

  • Please specify your major and length of program
    Example: Police Studies Diploma, 2-year diploma

For Employment Experience:

  • Please indicate duration of employment (month, year).
  • Please specify employment status (i.e., Casual, full time, etc.).
    Example: Loss Prevention Officer, January 2006 - June 2009

Resources for applicants:

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Marie Paterson at [email protected]

If this competition is closed as per the closing date noted above, please continue to check