New Job Permanent Impairment Administrator In Ontario

Permanent Impairment Administrator
Permanent Impairment Administrator

Permanent Impairment Administrator

Company : Workplace Safety and Insurance Board
Salary : Details not provided
Location : Ontario

Full Description

Provide administrative support to facilitate the Non-Economic Loss (NEL) and Permanent Disability (PD) assessment and rating process within legislative requirements and WSIB policies and procedures. Provide information to workers, employers and other stakeholders regarding the NEL/PD process

Key Accountabilities and Responsibilities

  • Prepare NEL referrals for accurate and efficient processing by:
  • Importing new claim referrals for allocation
  • Assigning correct codes based on file priority
  • Identifying correct area of injury and diagnosis
  • Entering information into multiple WSIB systems and appropriately documenting information in the in the claim file
  • Returning the claim file to Case Manager if information is incorrect or missing
  • Forwarding all relevant information to the NEL Clinical Specialist once it has been determined that all processing criteria has been met

  • Prepare decision letters on behalf of the NEL Clinical Specialist/ NIHL Adjudicator by:
  • Selecting the appropriate decision letter template based on the Rating Sheet
  • Adjusting templates for special circumstances
  • Attaching NEL Evaluation Rating Sheets to the correct decision letters
  • Preparing documents for outgoing mail
  • Cross-checking correspondence prepared by other team members to ensure accuracy and the protection of worker and employer personal information

  • Process NEL payment authorizations by:
  • Cross-checking information on the NEL Rating Sheet against the NEL database for accuracy
  • Ensuring the proper payment code and impairment percentage is applied and communicated to Payment Services
  • Identifying the method of payment (i.e. lump sum, monthly award) to be followed
  • Expediting NEL/PD benefit payments based on proof of financial hardship
  • Arranging for cheque pick-ups and stop payments by notifying Payment Services

  • Inform and educate internal and external parties regarding NEL policies and procedures by:
  • Responding to telephone enquiries from workers, employers, representatives and WSIB staff, regarding the NEL administrative process
  • Providing information about the NEL benefit and its calculation
  • Ensuring all parties are aware of their rights and obligations

  • Perform other related duties as assigned or required such as:
  • Sending NEL rating requirements to Case Managers when information is missing
  • Sorting overpayment cheques for management approval and forwarding these to Treasury for release
  • Verifying appropriate medical documents and letters for French translation
  • Sorting documents by category for scanning and storage
  • Responding to inquiries from WSIB staff regarding the status of PD assessments
  • Tracking PD assessment referrals from the time of entry into the Permanent Impairment Program to the time of completion
  • Collecting data regarding the PD assessment process including volumes, inventory, PD award quantum and processing time
Job Requirements
  • High school completion.
  • One year prior experience in an office environment.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at [email protected].

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at [email protected]. The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.