New Job Part-Time Administrative Support Pool - Hamilton Police Service In Ontario

Part-Time Administrative Support Pool - Hamilton Police Service
Part-Time Administrative Support Pool - Hamilton Police Service

Part-Time Administrative Support Pool - Hamilton Police Service

Company : City of Hamilton
Salary : $23.73 an hour
Location : Ontario

Full Description



The Hamilton Police Service (HPS) provides policing to over 540,000 residents in the City of Hamilton. In 2018, HPS answered over 199,430 emergency calls for assistance from our community. We have over 1,240 employees in Sworn and Civilian roles. Our mission is to be a trusted partner in delivering public safety.





Do you think variety is the spice of life?

Does the opportunity to work in different departments, positions, and locations across the Service appeal to you?

The Hamilton Police Service is looking for skilled, enthusiastic and flexible individuals to be part of our Part-Time Administrative Support Pool.

Administrative Pool staff are placed as needed in various temporary full-time and part-time assignments to provide relief for permanent staff (leaves of absences, vacations and special projects).

Job Location

Generally located at Central Police Station (155 King William St.) but may also work at any of the other Hamilton Police Stations (Mountain, East End)

Hours of Work:

Hours will vary according to the position; no guarantee of hours

Salary Range:

Starting at $23.73 (2022 rates), plus 18% in lieu of benefits and vacation pay.

The rate of pay is dependent upon the assignment.


HPS is looking for flexible, enthusiastic individuals with a high level of customer service and technical skills who are able to thrive in a fast-paced, multi-tasking environment.

Successful candidates in the pool will be able to assist the general public, outside agencies, and all levels internal staff with professionalism using various forms of communication. The ideal candidate can quickly adapt to a variety of dynamic situations, and is able to maintain high levels of confidentiality while receiving, processing, and distributing incoming/outgoing correspondence and a variety of documents, and will be comfortable utilizing a variety of common office computer software, systems and databases while maintaining a high degree of accuracy and attention to detail.

Education & Experience:

  • Minimum Grade 12 Diploma, or the equivalent. Post-Secondary education is considered a strong asset.
  • Previous front line customer service and/or office experience.
  • Strong MS Word and MS Excel experience.
  • Experience working in a computerized work environment.
  • Valid Class G Driver’s Licence would be an asset.

Skills & Competencies:

  • Must be able to type 50 words per minute, Intermediate/Advanced level knowledge of Microsoft Word and Excel
  • Strong verbal and written communication skills, excellent interpersonal skills
  • Must work effectively as part of a team and possess the ability to relate courteously with others
  • Must be able to input data quickly, accurately, and across multiple systems
  • Strong organizational skills, ability to produce accurate work, and follow established policies and procedures
  • Possess tact and professionalism in providing great customer service to the Hamilton community


If you are interested in this opportunity, please submit your application (i.e. cover letter and resume) to the City of Hamilton Careers Portal by visiting: We thank all applicants, however, only those candidates selected for testing and/or an interview will be contacted. The Hamilton Police Service is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Human Resources if you require accommodation for testing, interview, or employment purposes.

The deadline to apply is July 31, 2023.

If hired, the incumbent shall comply with all Health and Safety Policies and Practices for their position and the workplace. By applying, you agree that the statements made by you are true, complete, and correct to the best of your knowledge. Further, you understand that any falsification of statements, misrepresentations, and/or deliberate omission or concealment of information may be considered just cause for dismissal.