New Job Digital Operations Director In Quebec

Digital Operations Director
Digital Operations Director

Digital Operations Director

Company : Pwc Canada
Salary : Details not provided
Location : Quebec

Full Description

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. Within Digital Operations Consulting, you’ll be able to learn and build on a variety of business skills that'll serve you throughout your career. Our team is comprised of subject matter experts across a variety of industries including: Retail, Consumer Packaged Goods, Food/Beverage, Telecommunications, and Transportation & Logistics. We specialize in end-to-end Connected Supply Chain, with deep expertise in Distribution Center Design & Automation and Logistics.

What to consider before applying

  • This role requires the candidate to be fluent in French and English

  • This role has the option of being based out of our Montreal office

Meaningful work you’ll be part of

As a Digital Operations Director you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • Lead end-to-end DC Process Optimization, DC Inventory Optimisation and densification projects

  • Lead end-to-end Distribution Center (DC) transformation engagements focused on evaluating current state, identifying improvement opportunities including automation, preparation of transformation business cases, overseeing design of future state including AutoCAD/Revit layouts and implementation of the chosen solution.

  • Lead implementation of DC related software package implementations such as WMS, YMS and TMS

  • Ability to use client data such as sales volume, SKU count, growth etc. to perform pre-slotting and cubing to determine future sizing of the distribution center

  • Ability to work with the draft person to create future state DC layouts in AutoCAD/Revit 3D including location of mobile and fixed MHE based on pre-slotting information

  • Assist clients in the identification of potential automation technology solutions, justified by the business case, which could help enable supply chain excellence (e.g. Dematic, Witron, Knapp, SSI-Schaeffer etc.)

  • Ability to work with the team to create required business cases to justify the proposed design to client executive steering committees

  • Work with client stakeholders on the execution of the chosen plan while supporting their core operations and key business needs

  • Ability to create transition plans to assist in the overall business transformation strategy

  • End-to-end fixed and mobile Material Handling Equipment (MHE) experience including conventional racking, automation, mobile equipment etc.

  • Engage and work alongside client key stakeholders to gain input and buy-in to strategy development and to influence and execute the action plans

  • Act as the MHE expert during the RFP strategy phase of procurement of equipment

  • Performance management, governance and control across supply chain functions

  • Project and change management in support of Supply Chain Transformations

  • Establish credibility with prospective clients by demonstrating expertise and knowledge of supply chain operations

  • Manage engagement teams in the production of quality deliverables on time and on budget;

  • Ensure the quality of deliverables meets with client expectations and manage engagement risk and project economics including planning, budgeting, billings and collection

  • Team with PwC colleagues both within the Connected Supply Chain team and across other lines of services within the Firm to address client needs

Experiences and skills you’ll use to solve

  • Extensive experience in Logistics & Distribution with a heavy focus on DC Design & Automation advisory & implementation while in a consulting role

  • Adept experience in the implementation of software packages such as WMS, YMS and TMS (optional)

  • In-depth understanding of supply chain processes and associated value drivers and frameworks

  • In-depth experience of analytical tools such as Alteryx and/or SAS

  • Design and interpretation experience using CAD tools such as AutoCAD/Revit 3D etc.

  • Knowledge in business process improvement techniques, including Lean will be considered an asset

  • Exceptional people, project and change management skills

  • Working knowledge of project management tools such as MS-Project

  • Strong understanding of related disciplines, including supply chain strategy, demand/supply planning, order management, procurement/sourcing, and manufacturing would be an asset

  • Engineering degree in a related discipline

  • A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

  • The ability and willingness to travel within Canada and internationally will also be expected in this

  • Maîtrise du français et capacité à travailler en anglais exigées.

Why you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at

Your Application to PwC
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The most connected firm through activity based working

With connectivity being a key enabler of our strategy, we’re striving to become the most connected firm - connected to the market, to our people and to each other. We’ve adopted Activity Based Working, empowering our people with the flexibility to choose the setting most suitable to accomplish their goals for the day. PwC professionals solve important problems by engaging in a diverse range of activities in our offices, from client sites and our homes, building connections with each other and our clients.

Putting the safety of our people and clients first

At this time, PwC does not require, but strongly encourages, full vaccination in order to access its offices. Some of our clients mathany require vaccination and other restrictions to be in place to access their premises. You may, therefore, be required to be vaccinated and comply with all other restrictions where applicable.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.