New Job Coordinator, Compliance And Enforcement (Program Admin Officer 1-2) In Nova Scotia

Coordinator, Compliance and Enforcement (Program Admin Officer 1-2)
Coordinator, Compliance and Enforcement (Program Admin Officer 1-2)

Coordinator, Compliance and Enforcement (Program Admin Officer 1-2)

Company : Province of Nova Scotia
Salary : $3,831–$5,493 a month
Location : Nova Scotia

Full Description

Department: Justice

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 7/12/2023 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Accessibility Directorate is a dynamic and committed team that is leading and coordinating Nova Scotia’s work to become an accessible province by 2030. We work together with Nova Scotians with disabilities, community and disability organizations, businesses, municipalities, post-secondary institutions and other partners to support the cultural shift needed to implement the Accessibility Act and address disability-related issues across government.

Since the team was established six years ago, we have built relationships within government and with public sector and community partners to support their efforts to improve accessibility, including Government’s first two accessibility plans; beginning development of accessibility standards in the areas of Education, Built Environment, Employment, and Goods and Services; collaborating with public sector bodies to support the development of accessibility plans and initiatives across the province; and developing accessibility awareness resources and initiatives including the public awareness campaign “Access Includes Everyone” with the related website

Learn more about our work to ensure Nova Scotians with disabilities can enjoy all this province has to offer, at home, school, work and in community, on the Accessibility Directorate website:

About Our Opportunity

As Coordinator, Compliance and Enforcement, you will play an important role in the compliance and enforcement activities of the Accessibility Directorate. You will contribute to the development and implementation of effective compliance strategies and processes. You will collaborate with Accessibility Directorate staff to support and inform the development of policies, tools and resources. You will field and track compliance inquiries, conduct inspection activities, and coordinate monitoring and reporting related to compliance and enforcement. You will work with prescribed public sector bodies and other entities to enhance their understanding of and compliance with the legislation. You will collaborate with other provincial government departments to advance compliance and enforcement activities.

This position reports to the Director, Policy and Standards

Primary Accountabilities

  • In this role you will: Conduct compliance assessments, prepare reports setting out the findings of the assessments and issue orders to comply with the legislation, when necessary.
  • Conduct research, collect and analyze data, and prepare reports with recommendations in relation to compliance and enforcement activities.
  • Assist with receiving and responding to phone and email inquiries, including complaints about compliance with the Accessibility Act. You will identify needs and respond to questions and concerns, ensuring clear, accurate and consistent information is provided
  • Assist in the development, implementation and promotion of compliance and enforcement program objectives, guidelines and processes.
  • Assist in developing and improving processes to support effective compliance and enforcement program delivery and implementation.
  • Contribute to the development of information materials related to compliance and enforcement for use by Government staff and external entities.
  • Liaise with partners across the department, government, public sector bodies, community organizations and others on compliance and enforcement issues and activities.

Qualifications and Experience

You have a bachelor’s degree and a minimum of 1 year in a related field. An equivalent combination of training and experience will be considered.

You understand quantitative and qualitative research and have experience collecting, organizing, and analyzing data. You have experience in project management and working with multi-disciplinary teams. You are comfortable using Microsoft applications including Excel, Word and Outlook and use these tools to help you work more efficiently.

You have excellent writing and communication skills and proven critical thinking and problem-solving skills. You are conscientious about your work and have well developed time management and organizational skills to carry out work within tight timelines and effectively manage competing priorities in a busy work environment. You have the ability to work independently with minimal direct supervision.

You have the ability to collaborate with a range of stakeholders, including staff from other government departments, public sector organizations, private sector entities, and community organizations. You have the ability to consider alternative solutions to problems, and develop one or more recommended solutions.

You have good interpersonal and communication skills and a proven ability to explain complex information in a way that people can easily understand. You have experience dealing with situations that are unclear or when people may be confused or upset, and you can deescalate these situations by seeking to understand others’ perspectives, showing empathy, and remaining calm and respectful.

You have an understanding of, and commitment to, the principles of equity, diversity, and inclusion. You consistently maintain a respectful, professional, and courteous manner with colleagues and the public. You are flexible and adaptable and demonstrate a willingness to contribute to the team’s mandate and priorities.

Experience and expertise in accessibility and disability issues, and fluency in French (oral and/or written) would be considered an asset.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.


Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.

Additional Information

This is a Permanent position based in Halifax. Persons with disabilities are strongly encouraged to apply. We also welcome applications from outside of the Halifax Regional Municipality as partial remote work may be considered.

Pay Grade: PR 06 - PR 10

Salary Range: $1,915.37 - $2,746.69 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].