New Job Cpo 15R Justice Interviewer In British Columbia

CPO 15R Justice Interviewer
CPO 15R Justice Interviewer

CPO 15R Justice Interviewer

Company : Jobssummary / Indeed
Salary : $57,297–$64,805 a year
Location : British Columbia

Full Description

Posting Title
CPO 15R Justice Interviewer
Position Classification
Community Program Officer R15
Work Options
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Salary Range
$57,296.54 - $64,805.30 annually
Close Date
Job Type
Regular Full Time
Temporary End Date
BC Public Service -> Attorney General
Ministry Branch / Division
Justice Service/Family Justice Services
Job Summary

A great opportunity to take the next step in your career.

Family Justice Services Division (FJSD) delivers programs and services that promote the timely and just resolution of family disputes within a comprehensive family justice system. Through community-based Justice Access Centres and Family Justice Centres, FJSD provides various in person and virtual programs and services, including initial needs determination, dispute resolution, Section 211 Family Law Act reports, and Parenting After Separation online courses.

With close to 200 employees based across the province, FJSD provides a working environment that includes meaningful careers with opportunities for training, professional development, mentorship, and growth. Our core values are to work in an inclusive and diverse, professional, culturally welcoming and trusting environment that values curiosity, flexibility, and empowering others to find and determine their path or solutions. We offer flexible work arrangements and benefits that support work-life harmony and help employees reach personal and professional goals while making a real different in the lives of children, youth, and families.

Initial needs determination (IND) is part of the dispute resolution process and involves exploring with the client the reason they have contacted Family Justice Services Division. During IND, the Justice Interviewer provides the client with basic program/service information, conducts a preliminary evaluation as to whether the client’s issues/needs may be served by FJSD services or those of an external agency, and makes the corresponding referrals. This service is delivered by phone using an integrated telephone/software system and in person.

The JI elicits, verifies, and ascertains information from clients at the point of initial contact, including screening for dynamics of family violence or issues requiring urgent attention. Based on this information, the JI assists the client in assessing options and makes referrals to various services as needed.

Job Requirements:

  • A recognized undergraduate degree with a minimum of six months related work or volunteer experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR
  • A two -year diploma in a related field such as social sciences, paralegal, or dispute resolution with a minimum of two years related work or volunteer experience in a human service field (e.g., Indigenous organizations and community services, counselling, community service agencies, employment assistance, dispute resolution, court services, legal services); OR
  • An equivalent combination of education training, and experience may be considered.

Preference may be given to applicants with one or more of the following:
  • Applicants who self-identify as Indigenous (First Nations status or non-status, Inuit and/or Metis), with the required combination of education and experience.
  • Six months or more experience working with families in a human service field.
  • Completed one or both of the following online courses:
  • Family Justice Service in British Columbia online course – FAMJ-1000 (formerly FAM190 or CORR606), Justice Institute of BC.
  • Family Violence: Impact on Separation and Divorce online course – FAMJ-1002 (formerly FAM191 or CORR605), Justice Institute of BC.

Willingness Statements/Provisos:
  • A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
  • Required to deliver service by phone using an integrated telephone/software system and in person (office setting).
  • Potential for receiving information related to significant family conflict, threat of violence, or child neglect or abuse, an exposure to clients who may be highly emotional or at times present in a hostile or aggressive manner.
  • Occasional travel is a requirement (e.g., service delivery, training, meetings).

For questions regarding this position, please contact [email protected].

About this Position:
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
Currently there is 1 permanent opportunity available.
This position is located in Kelowna or Kamloops.
An eligibility list may be established to fill future temporary and permanent vacancies.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Administrative Services, Court and Judicial Services