New Job Clk 12R - Etax Support And Compliance Analyst In British Columbia

CLK 12R - eTax Support and Compliance Analyst
CLK 12R - eTax Support and Compliance Analyst

CLK 12R - eTax Support and Compliance Analyst

Company : BC Public Service
Salary : $52,803–$59,608 a year
Location : British Columbia

Full Description

Posting Title
CLK 12R - eTax Support and Compliance Analyst
Position Classification
Clerk R12
Work Options
Abbotsford, BC V2S 1H4 CA
Campbell River, BC V9W 6Y7 CA
Cranbrook, BC V1C 7G5 CA
Fort Nelson, BC V0C 1R0 CA
Hope, BC V0X 1L0 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
Prince George, BC V2N4P7 CA
Smithers, BC V0J 2N0 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA
Salary Range
$52,803.18 - $59,607.79 annually
Close Date
Job Type
Regular Full Time
Temporary End Date
BC Public Service -> Ministry of Finance
Ministry Branch / Division
Registration and Closure
Job Summary

Apply your excellent customer service skills in this unique administrative opportunity at a 2022 Top Work Unit!

The Consumer Taxation Programs Branch (CTPB) is mandated with the development and delivery of effective, efficient and equitable administrative and compliance programs under the Provincial Sales Tax Act, Tobacco Tax Act, Motor Fuel Tax Act, and Carbon Tax Act. This mandate is carried out by over 150 employees in Victoria and Vancouver, working across six unique sections: Asset Compliance, Fuel & Carbon Tax, Policy, Rulings, & Services, Refunds, Registration & Closures, and Tobacco Tax.

This position provides user support for the Ministry’s on-line file and pay system, over the phone and in writing. The eTaxBC Support and Compliance Analyst provides technical support to over 40 program areas and determines vendor/operator eligibility for tax exemptions. The position accepts/refuses reviews, analyses and processes registration applications; and legal entity validations; investigates and resolves complex administrative tax issues.

The eTaxBC Support and Compliance Analyst eTaxBC Support and Compliance Analysts operate in a complex, time sensitive, high volume environment, responding to phone calls, faxes and correspondence and often dealing with hostile, confused and/or upset individuals. Collaboration within the team is essential in order to continually re-evaluate workload priorities and share expertise.

Job Requirements:

  • Completion of High School diploma or GED equivalent.
  • Minimum of one (1) year of experience in a clerical/administrative role.
  • Minimum of one (1) year of experience using Microsoft Office Suite (Word, Excel, etc.) and the internet.
  • Minimum of one (1) year of experience providing direct service to citizens, clients, and/or customers in an adversarial environment.
  • Experience interpreting and applying legislation, regulations, procedures and/or policies.

Preference may be given to applicants with:

  • Experience working with the Provincial Sales Tax Act.
  • Experience working in a call centre environment.
  • Experience in a regulatory or taxation environment.
  • Recent (within the last 3 years) experience providing direction and advice to business owners, operators, accountants, lawyers, or the public.
  • Experience working with legal documents.
  • Experience with Gentacs.

For questions regarding this position, please contact [email protected].

About this Position:
There are multiple permanent positions available.
An eligibility list may be established to fill future temporary and permanent vacancies.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.

With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category
Administrative Services