New Job Police Services Quality Assurance Support Coordinator In British Columbia

Police Services Quality Assurance Support Coordinator
Police Services Quality Assurance Support Coordinator

Police Services Quality Assurance Support Coordinator

Company : City of Kelowna
Salary : $64,500–$71,700 a year
Location : British Columbia

Full Description

Posting Number

Position Title
Police Services Quality Assurance Support Coordinator

Job Classification
Police Services Quality Assurance Support Coordinator

No. of Staff Required

Job Type
Full Time

Corporate & Protective Services

Police Services

Job Summary/Basic Function
The Police Services Quality Assurance Support Coordinator position will provide support, stability and consistency to the Exhibits, Court Liaison and Crime Reviewers teams to address high volumes of work. The position will be accountable for the security, safekeeping and disposition of property seized by or surrendered to the RCMP; the quality assurance of all investigational files as required by the Canadian Centre for Justice Statistics (CCJS) and; the quality assurance of all submissions to BC Prosecution Services, the disposition of court files and processing fingerprints and; Records Managements System oversight and maintenance.

1. Security and safekeeping:
  • Logs, records and transfers all exhibits into storage and monitor all movements in accordance with policy and procedure.
  • Maintains records suitable for continuity in court, testify as required
  • Ensures seized firearms are registered with the Canada Firearms Centre and corresponds with Health and Welfare Canada for authority for destruction of illegal drugs.
  • Safe handling and disposal of explosives, bio hazard, corrosive and flammable material.
2. Operational Statistics Reporting ( OSR ) and Uniform Crime Reporting ( UCR ):
  • Subject matter expert in Operational Statistical Reporting (OSR) and Uniform Crime Reporting (UCR).
  • Reviews all operational police investigative files, searches for statistical data required to accurately classify and capture the information required to satisfy Canadian Centre for Justice Statistics (CCJS) reporting requirements.
  • Ensures the integrity of the RCMP and Kelowna Regional Detachment by identifying issues that have the potential to become problematic and suggesting appropriate remedies.

3. Court Liaison and Quality Assurance of Reports to Crown Counsel:
  • Liaison between RCMP, Crown Counsel, Court Services, Municipal Employees and other agencies in general
  • Ensures the timely attendance of prisoners in court
  • Reviews all Reports to Crown Counsel for quality assurance purposes, updates court dispositions, ensures fingerprints are forwarded to Ottawa for registration of criminal convictions and confirms validity of CPIC entries
  • Creates / maintains training packages, provides training to RCMP cadets and newly transferred members

This position requires a law enforcement background and/or extensive experience (7-9 years) in a policing environment. Requires sound knowledge of Operational Statistical Reporting (OSR) and Uniform Crime Reporting (UCR), Criminal Code, Federal and Provincial Statues, Youth Criminal Justice Act, RCMP policy and directives. Operational experience in Police Records Information Management Environment (PRIME), Canadian Police Information Centre (CPIC) and Evidence Manager and JUSTIN (Provincial records management system shared by BC Prosecution Services and Police). Completed the Canada Firearms Safety Course (non-restricted and restricted) and be appointed as a Canada Firearms Centre Public Agent. Must obtain the Forklift Operation Certificate and Workplace Hazardous Materials Information System Certificate (WHMIS). Must have a valid British Columbia Drivers Licence in good standing.
Skills & Abilities:
The Quality Assurance Support Coordinator must have strong organizational/communication skills and sound computer skills; a strong ability to multitask and perform duties in varied conditions; ability to work in an adversarial climate with both internal and external clients and must be physically fit. Must currently have or be able to obtain a forklift user certification. Must be able to obtain and maintain an RCMP security clearance and BC Provincial Special Constable Appointment.

  • Accountability
  • Service excellence
  • Solutions oriented
  • Communication excellence
  • Relationship building and people management
  • Leadership and strategic thinking

Posting Date

Closing Date

Special Instructions to Applicants
We offer progressive employment practices and a great work environment. This is an exempt position that offers a competitive salary and benefits package.

Employee Group

Pay Rate
$64,500 to $71,700

Days of Work
Monday to Friday

Hours of Work
7 am to 3 pm / 8 am to 4 pm / 9 am to 5 pm

Standard Hours per Day

Work Location