New Job Enterprise Risk Assistant In Nova Scotia

Enterprise Risk Assistant
Enterprise Risk Assistant

Enterprise Risk Assistant

Company : Halifax Regional Municipality (HRM)
Salary : Details not provided
Location : Nova Scotia

Full Description

7288BR - Enterprise Risk Assistant

Halifax Regional Municipality (HRM) is inviting applications for the permanent, full-time, Enterprise Risk Assistant in Risk and Insurance Services. Halifax Regional Municipality (HRM)is committed to reflecting the community it serves & recognizing Diversity & Inclusion as one of the Municipality's core values. We have an Employment Equity Policy & we welcome applications from African Nova Scotians & Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities & 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application

The Claims & Enterprise Risk Assistant assists with the Claims &/or Risk Management sections. They are responsible for the maintenance of HRM's claims &/or risk insurance management system: opening, assigning & closing claims, including property & bodily injury along with other matters such as contract disputes & human rights claims, preparation & update of forms & correspondence, providing administrative support, including: responding to email requests, completing audits to ensure completeness of file information prior to transferring to Legal or outside adjusters/lawyers, processing cheque requests, drafting letters as may be required. Maintenance of HRM's asset policy information & data for Enterprise Risk Management & traditional Risk Management functions. This position will assist in the provision of training to enterprise risk owners & business units & has a key role in the integrity of record retention. The Claims & Enterprise Risk assistant will work closely & collaborate with Enterprise Risk & Insurance Analysts, Claims Officers & assisting claimants & other stakeholders; responding to vendor inquires received via phone or email; to ensure integrity of data & facilitate the identification of loss trends


  • Respond to general claims &/or risk inquiries & redirect to appropriate team members promptly & courteously
  • Perform administrative functions within the section, which include reviewing & processing of confidential human rights claims & general claim personnel files for HRM employees & the public; reports; scheduling of & accessing Managers calendar & email for meetings & other duties
  • Responsible to create & maintain digital claim/risk & enterprise risk file & attach documentation & communication, legal reports & agreements,& other supplementary information in the division's file/document management system
  • Review & prepare claim file, including medical records, incident reports & investigation materials(video & written reports)to be shared with internal/external legal counsel
  • Maintain & compile Human Rights files, including allegation/incident information, legal reports to be shared with legal
  • Prepare & reformat security video files into different file types to be compressed & shared with stakeholders
  • Maintain database of insurance valuations & risk register through use of risk assessment data & building maintenance data & other data basis. Ensure information reflects what is insured
  • Assist Risk Owners in recording new deliverables & assigning them to appropriate enterprise risk & make corresponding updates on enterprise risk register
  • Establish & maintain current calendar of events/deadline reminder system for Risk Owners, arrange meetings & coordinate updating of Operational Risk Registers from each BU
  • Participate in meetings on Risk & Insurance matters,& compile minutes
  • Coordinate arrangements for local & out of town travel/conferences & prepare expense reports, as required for Manager & team members
  • Create, manage,& maintain office & processing guidelines, procedures & historical claims/policy data
  • Assist with knowledge sharing, mentoring & training of colleagues & new employees as required in claims/risk related subjects
  • Process payments in accordance with direction of Claims Officer or Division Manager, including signing authority for Manager, processing cheques& invoice processing
  • Cover & support other Risk & Claims Assistant position during vacation/leave, or if work volume require
  • Other related duties as assigned


Education & Experience :

  • Diploma in Business Administration or related program from a recognized college
  • 1-3 Years claims or commercial insurance experience
  • CIP or working towards this designation preferred
  • Experience with cheque processing & invoice payments & an understanding of financial reporting
  • General knowledge of municipal government structure, policies,& processes would be considered an asset
  • Working knowledge of claims, insurance policies & certificate of insurance tracking systems would be an asset
  • General knowledge of municipal government structure, policies, & processes considered an asset

Technical/Job Specific Knowledge and Abilities :

  • Excellent interpersonal skills including ability to relate & communicate effectively with diverse stakeholders including BU & outside parties
  • Must have strong English language skills & ability to read, write & verbally communicate at a level appropriate to duties of the position
  • Strong communication skills to communicate technical information to various stakeholders such as Councillors, members of the public & municipal staff
  • Excellent writing skills with exceptional attention to detail with ability to accurately proofread & edit documents, including proper spelling, grammar, punctuation & formatting at a professional skill level
  • Excellent computer skills including proficiency in MS Word, Excel, PowerPoint & Outlook as well as ability to learn/utilize new software programs
  • Ability to work independently & in team environment & demonstrate initiative/self-management & accountability & flexibility/adaptability
  • Ability to gather & organize data, draw logical conclusions & discern implications
  • Demonstrated organizational & time management skills in deadline driving work environment while maintaining high level of accuracy & attention to detail
  • Must be able to handle a heavy workload, exercise good judgement & maintain a high level of confidentiality

Security Clearance Requirements: Applicants may be required to complete employment security screening check

COMPETENCIES: Valuing Diversity, Organizational Awareness, Customer Services, Communications, Risk Management, Analytical Thinking, Teamwork & Communication

WORK STATUS: Permanent, Full-time

HOURS OF WORK : Mon-Fri 8:30am - 4:30pm, 35 hrs/wk

SALARY: Non-Union Level 3 $47,170-$64,840

WORK LOCATION 5251 Duke Street, Duke Tower, Halifax, S

CLOSING DATE: Applications will be received up to 11:59 pm on Thursday, May 18, 2023

During recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in assessment process(such as an interview /testing)& require accommodation, should discuss their needs with Recruiter when invited to assessment process.