New Job Customer Service Agent In Quebec

customer service agent
customer service agent

customer service agent

Company : Sol-R
Salary : $19 an hour
Location : Quebec

Full Description

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • or equivalent experience
  • Work setting

  • Private sector
  • Business
  • Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Answer written and oral inquiries
  • Computer and technology knowledge

  • Internet
  • MS Outlook
  • MS Windows
  • MS Word
  • Work conditions and physical capabilities

  • Attention to detail
  • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Health benefits

  • Dental plan
  • Health care plan
  • Long term benefits

  • Long-term care insurance
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 40 hours per week