New Job Account Management Coordinator In Alberta

Account Management Coordinator

ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT CANNABIS
The Cannabis branch collaborates with many internal and external stakeholders and suppliers to ensure a balance between consumer demand, social responsibility, product selection and economic benefit for the province. They also oversee the operations of retailer relations and the commercial cannabis strategy.

ABOUT THE POSITION

Account Management Coordinator
Job Req: 1913
Location: Calgary Office
Division/Branch: Cannabis / Cannabis
Classification: Administrative Officer 2 (241)
Status: Union
Employment Status: Permanent Full Time
Salary: $61,721.28 - $81,024.84
Advertising:Internal and External
Closing Date: June 7, 2023

JOB SUMMARY

Reporting directly to the Manager, Cannabis Account Services this position is responsible for managing day-to-day, key retail relationship with private retailers, that results in profitable account development and growth. This position supports the management of private retailer relationships, and manages CRM database as required based on retailer changes. This position will be responsible for engaging with private retailers to inform them of changes, promotions and/or recommended products, as well as collecting feedback from retailers to gain insights on opportunities for improvement. This position is a key interface between the Cannabis retailers and the AGLC. Success in this position requires in-depth industry and organizational knowledge, strong analytical capabilities, excellent collaboration, and advanced relationship management skills. These outcomes will be achieved through key account management, development and advocacy.

Working with numerous retail product channels constantly evolving environments, diverse rules and policies, and multiple internal touch points the key account coordinator must proactively build, develop, manage and maintain strong working relationships with internal contacts and diverse external stakeholders including retailers within the sales network. This position will be expected to independently manage their territories, prioritize actions, escalate accordingly as well as have exceptional relationship management and interpersonal skills.

This position will ensure mutual desired outcomes are achieved, and strategic partnerships are formed, in order to achieve revenue objectives as well as identifying emerging issues and trends. In order to do this, you will have excellent communication and negotiation skills. Due to the large geographic region that this position will cover extensive travel will be expected.

SKILLS & ABILITIES

• Completion of a Diploma in a related field, i.e. Business Administration, Communications or other related field is required
• 5 years progressively responsible experience in key account/vendor management or sales management is required
• Experience in a regulated industry in the area of account support is considered an asset
• Regular Access to reliable transportation, along with a valid driver’s license and clean driver’s abstract, is required

NOTE:

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.