New Job Vice President, Ab/Nwt Operations In Alberta

Vice President, AB/NWT Operations
Vice President, AB/NWT Operations

Vice President, AB/NWT Operations

Company : Jobssummary / Indeed
Salary : Details not provided
Location : Alberta

Full Description

Title: Vice President Alberta and Northwest Territories Operations

Employee Working Location: Office/In-person (Edmonton, AB)

Employment status: Permanent full time

Salary band: $145,520 $181,900/year

The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 - is seeking a Vice President Alberta and Northwest Territories Operations to join our team.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

The incumbent is a consultative and collaborative leader who works in partnership with cross functional leaders and technical experts to ensure the organization maintains and strengthens its place as the leading humanitarian organization in Canada and internationally. Overseeing a broad and complex geographical operational unit in a matrixed environment, the successful individual is an experienced leader with confidence in their role as both a strategist and an implementer.

In this role, you will:

Relationship Leadership & Management – Represents Red Cross externally building and stewarding critical relationships and networks to deliver the Mission and strategic priorities

  • Establish rapport and credibility and build strong relationships with all levels of external partners including government, community leaders and donors, in a complex matrix organizational structure;
  • Build and actively maintains effective relationships and potential partnerships with provincial external stakeholders, including political and private sectors, major donors (in partnership with Philanthropy Leadership), engaging technical experts as needed to achieve CRC’s strategic priorities/goals.
  • Serve as a representative and spokesperson for the Society to policymakers, corporations, community, news media, employees and volunteers and effectively communicate the Society’s strategic priorities and programs.
  • Develop external stakeholder mapping
  • Provide key outreach to stakeholders to manage and mitigate risks when needed
  • Develop influencing strategies based on a full understanding of key decision makers.
  • Serve as “face of the CRC” with key stakeholders within the geography, with the ability to speak on behalf of organizational priorities, operations, principles and positioning.


Government Relations

    • Working with the CEO, and/or other relevant Leadership, advance define a clear mandate with public authorities and to secure funding.
    • Maintain relationships that strategies, support contract negotiations and other key dialogues at the executive and political level within the geography.
    • Remain up to date on government priorities, works within government structures and briefs appropriately on CRC priorities.
    • Coordinate with organizational leadership and relevant stakeholders on areas of shared Government Relations priorities, including: inter-provincial relations; cross-border risk mapping and mitigation; strategic resource sharing
    • Lead the geographical Government Relations strategy, in support of the national government relations strategy

Donor Relations

    • Collaborate with the Chief Development Officer in developing the regional philanthropy strategy and budget.
    • Serve as senior spokesperson, working closely with the Philanthropy team to effectively develop and steward a portfolio of major donors (e.g. Corporate, Individual or Foundations) within the geography.

Media Relations

    • Under the guidance of the Chief of Communications, act as external spokesperson for the CRC during media interviews, in social/digital media content, and at live events.

Indigenous Peoples Relations

    • Lead the implementation of our Indigenous Peoples Framework principles within the geography while stewarding and building relationships in collaboration with Indigenous Leadership, communities, organizations and partners.

Operational Leadership – Oversees Provincial Operations, including implementation of strategic priorities, business transformation, relationship management and financial accountability.

  • Collaborate with the service line leadership to ensure that Society’s commitment to and compliance to service line quality standards set across all geographies
  • Lead the implementation of the Society’s strategic directions and growth of aligned programs and services within the geography in close collaboration with programmatic leaders, including but not limited to Emergency Operations, Risk Reduction, Philanthropy, Prevention & Safety and Community Health within a complex networked structure, ensuring coordination and communication across programs and regions and adherence to organizational standards and policies.
  • Through effective collaboration, implement business decisions with the broader multi-faceted organization in mind, considering impact and implications. Contribute to the Society’s strategic and operational planning processes including: consultation; communications to key stakeholders; monitoring of progress towards achieving success indicators; and the on-going crafting of the strategy through a continuous improvement process.
  • Contribute to the management and implement compliance with Society policies and processes including but not limited to human resources, financial and internal controls, enterprise risk management, quality management, and operational planning.
  • Drive key conversations and relationships regarding broader economic, social, political, environmental, and technological dynamics that may affect community/client/donor/organizational needs within the Geography.
  • Lead strategic business transformation including reviewing and assessing viability of existing programs in the geography, in collaboration with the appropriate Program Operations colleagues.
  • Lead stewardship and implementation of Society’s Change Management model.
  • Ensure creation and maintenance of an engaging, respectful and safe working environment is provided for all staff and volunteers within the matrix model of the Geography.
  • Responsible for geographic financial oversight, including development and monitoring of operational budgets, targets and plans, review of financial reporting, collaborating with leadership on shared budgets and where necessary develop and implement strategies to address gaps.
  • Ensure Corporate Services are involved appropriately in the planning of provincial initiatives and negotiate support needed from the various support teams.
  • Leverage all the Red Cross’ capabilities (practices, expertise, relationships, etc.) to address community and client needs.
  • Lead collaborative relationships with others within the internal matrix operating model, proactively sharing information and supporting colleagues with local expertise on implementation of national objectives and representing colleagues where appropriate.

People Leadership - Build and maintain a strong team ensuring both the staff and volunteer structures maximize efficiency and effectiveness while ensuring people have the necessary tools, training and support to carry out their roles.

  • Drive and support the engagement of our people and talent development by creating an environment that recognizes individuals and teams for contributing to the achievement of the organization’s priorities.
  • Lead communication and engagement with staff and volunteers, ensuring organizational and other internal communications are delivered timely.
  • Acts as the face and voice of Red Cross internally within the Geography in support of the matrix structure.

What we are looking for:

  • Minimum 15 years progressive leadership experience in a Senior Operations role leading a unit/sub-unit; experience in Disaster
  • Management and/or Community Health is an asset
  • Successful experience in leading operations and focusing on mid to long term organizational performance
  • Post secondary degree in one or more of the following disciplines: Emergency Management, Health, Public Policy and Strategy, Business, Commerce, or a related field or an appropriate combination of education and experience.
  • Strong budget/financial management experience
  • Proven experience in identifying and mitigating risk
  • Demonstrated competency and experience as strong and effective people manager leading a large, multi-location team, managing staff in a complex matrix environment and developing talent to ensure solid succession plans are in place and ongoing efficiency of the team.
  • Strong facilitator of change management taking large organizational transformation initiatives and operationalizing within the impacted Geography.
  • Demonstrated success in building relationships and influencing senior government officials and policy makers at the provincial level
  • Familiarity with Indigenous issues, networks and organizations combined with cultural awareness and previous engagement experience.
  • Exemplary public speaking and presentation skills.
  • Strong analytical skills and the ability to interpret and communicate complex information to a variety of audiences.
  • Demonstrated experience in operational planning, data-driven program evaluation, organizational management and program development
  • Proven experience in building organizational capability and driving a high-performance service culture
  • Demonstrated strength in strategic perspective and ability to actively shape the organization’s future
  • Ability to understand and facilitate organizational navigation by addressing underlying organizational drivers
  • Strong ability to impact through engagement, empathy and influence, strength in building trust and inspiring the organization
  • Demonstrated ability to foster team work and cooperation, drive alignment and interdependence
  • Ability to focus on stakeholder accountability, create strategies to address stakeholder needs
  • Excellent interpersonal skills, tact and diplomacy and the ability to work with a variety of styles and to appreciate diversity;
  • Strong facilitation and communication skills to influence and build consensus across the organization.
  • Fluency in English is required, French is an asset.
  • Work-related travel and occasional weekend meetings are a requirement of the job.

Working conditions:

  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
  • If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
  • At this time, the CRC has temporarily suspended our Covid-19 vaccination policy and does not require but continues to strongly encourage full vaccination of all our personnel.

Qualified applicants are encouraged to apply as soon as possible - those who apply after the selection process has started may be held for a second review if needed OR reviewed for alternative roles. We appreciate the time and effort it takes to apply and thank you in advance.

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

The official languages recognized within the Canadian Red Cross are English and French however demonstrated skills and ability to communicate in an or multiple Indigenous language(s) or ability to communicate and adapt within Indigenous protocol is highly desirable.