New Job Customer Satisfaction Representative In Quebec
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| customer satisfaction representative |
customer satisfaction representative
Company : Novapex Technologies Inc.
Salary : $50,000–$75,000 a year
Location : Quebec
Full Description
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 to 45 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- or equivalent experience
- Urban area
- Business sector
- Private sector
- Retail/wholesale establishment/distribution centre
- Telecommunications company
- University or college
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Sell merchandise
- Initiate and maintain contact with the media
- Answer written and oral inquiries
- Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes
- Develop, implement and evaluate communication strategies and programs
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Gather, research and prepare communications material
- Co-ordinate special publicity events and promotions
- Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
- Assist in the preparation of brochures, reports, newsletters and other material
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Basic security clearance
- Criminal record check
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Walking
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- Remote work available
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Life insurance
- Long-term care insurance
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available