New Job Administrative Assistant In Newfoundland And Labrador

Administrative Assistant
Administrative Assistant

Administrative Assistant

Company : Villa Nova Physiotherapy
Salary : From $15 an hour
Location : Newfoundland and Labrador

Full Description

Our Administrative Assistant is an important part of our team who provides outstanding administrative support to clients and co-workers. They will need to efficiently provide administrative support and coordinate clinic activity with a friendly, enthusiastic and professional manner.

What you would need to do:

  • Ensure friendly, enthusiastic and professional manner with all clients and therapists
  • Answer telephone calls, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake of information on the clients first visit to the clinic
  • Provide support to clients in filling intake forms at the clinic to avoid errors and inaccurate information
  • Use JaneApp Scheduling system to coordinate scheduling of future appointments for clients with all providers as directed
  • Ensuring optimal client care by suggesting additional services or products as indicated, and in the clients best interest
  • Collect payment at time of service and follow up on outstanding payments
  • Complete accurate clinic billing and follow up on accounts receivable as required
  • Produce accurate end of day reports
  • Responsible for Booking and Billing for WHSCC, MVA and Private Patients

What you need:

  • Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
  • Ability to exercise good judgement, resourceful, strong organisational skills
  • Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
  • Remain “cool, calm and collected” in high pressure situations
  • Able to adapt to change with clinic operations to continuously learn and strive for excellence
  • Self-starter with an ability to work independently and collaboratively in a team environment
  • Previous experience in a medical office is considered an asset

Job Types: Part-time, Permanent
Part-time hours: 30 per week

Salary: From $15.00 per hour


  • 4 hour shift
  • 8 hour shift
  • Evening shift

Ability to commute/relocate:

  • Conception Bay South, NL A1W 3A6: reliably commute or plan to relocate before starting work (required)


  • Secondary School (preferred)


  • Front desk: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Work Location: In person