New Job Account Director - Ogilvy Health Canada In Quebec

Account Director - Ogilvy Health Canada
Account Director - Ogilvy Health Canada

Account Director - Ogilvy Health Canada

Company : Jobssummary / Indeed
Salary : Details not provided
Location : Quebec

Full Description

About Ogilvy Health:

Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences' health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum. Through borderless creativity—operating, innovating, and creating at the intersection of talent and capabilities— Advertising, Experience, Public Relations, Health, and Consulting work fluidly across 131 offices in 93 countries to bring forth world-class creative solutions for our clients.

For more information on us, visit, or follow Ogilvy Health Canada on LinkedIn.

About the Role:

The Account Director is a senior account management partner responsible for the overall client relationship on their accounts. Account Directors are the client's strategic partner. They listen to client needs and challenges, become experts in the client's therapeutic area, and make strategic and tactical recommendations to help the client's business thrive. Account Directors put the framework in place to drive results for campaigns – from briefing copywriters and designers, to managing budgets and analyzing market research metrics to optimize at next opportunity – they ensure smooth production and rollout. Account Directors must be leaders within the agency teams to each their Account, Strategy and Creative and Medical teams, as well as to their clients' teams.

Account Directors oversee a team and are responsible in ensuring their individual performance as well as mentoring them in their professional growth. In addition, Account Directors are responsible for delivering on and surpassing client expectations, profitability, and organic growth. They also take an active part in new business development.

What You'll Do

  • Drive client partnership, relationships and align agency resources around client priorities
  • Oversee the client relationship, ensuring the team is proactively selling new projects and project delivery exceeds client expectations
  • Understand client objectives and strategic imperatives, and effectively communicate their needs to the internal team in an objective, strategically sound manner linked to business and communications objectives
  • Develop the overall communication strategy and tactical plans, based on a strong understanding of the client's context (TA, business type, corporate priorities & processes) in partnership with the internal cross-functional team
  • Manage client profitability and financial tracking against agency projections
  • Balance the expectations of clients with the execution of creative work
  • Oversee and ensure the completion projects to a specific schedule and within an agreed budget and navigate the delicate balance of client satisfaction and profitability/resourcing
  • Develop internal business planning processes that drive tight alignment and collaboration across multiple stakeholders to align with client planning cycles
  • Lead the team to provide the utmost level of client service and quality of work
  • Provide in-depth review of content versus client strategy
  • Lead DO brief development in partnership with cross-functional team
  • Liaise with clients and cross-functional teams at a senior level
  • Promote the expansion of business with existing clients
  • Develop each account/brand creatively and financially, and play a positive role in new business development (bring innovation and ideas to clients in a proactive and appropriate manner)
  • Lead client strategic consulting for client growth, in partnership with Senior Account Director or Group Account Director and cross-functional team
  • Be fully aware of creative processes and techniques, including digital platforms
  • Develop high-level strategy and new offerings
  • Ensure that positive energy and attitudes are maintained
  • Guide and oversee the growth the growth and development of Senior Account Managers and Account Supervisors as appropriate

What You'll Need

  • Persuasive and confident approach to creative and strategic mandates
  • Excellent written and oral communication skills
  • Effective team management capabilities
  • A keen attention to detail, client budgetary restraints and internal Agency business reality
  • Strong communication and judgement skills
  • Full awareness of creative processes and techniques, including digital platforms
  • Outstanding organization, and prioritization abilities
  • A passion for the pharmaceutical industry and agency business
  • Working knowledge of all media (print, TV, radio and digital)
  • For Canadian Accounts: PAAB and ASC experience and negotiation skills
  • Critical thinking with the ability to analyze and synthesize data and information
  • Self-motivator, with a willingness to stay up to date in a fast-paced environment
  • High engagement, and persistence
  • Experience in the workload involved and the value of projects deliverables to evaluate budgets and managing project profitability
  • Interest in science & health, learning attitude, strategic thinking
  • Results oriented with a can-do spirit that loves to exceed expectations, meet deadlines, and overcome obstacles
  • Ability to work independently and to take ownership while being a team player and mindful of others (partnership attitude)
  • Financial management abilities
  • Enjoy listening, thinking, researching, learning, and adding value
  • Apply the Company's ideals to all decision-making business approaches

How We'll Support You

Ogilvy Health celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

Ogilvy Health Canada employees are encouraged to bring their ideas, experiences and perspectives, gleaned from their varied backgrounds, to the workplace. We strive to create an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity or expression.