New Job Quality Control Analyst In Saskatchewan

The Office of Residential Tenancies (ORT) and the Provincial Mediation Board (PMB) are combined for operational efficiency. The ORT/PMB branch in Saskatoon is seeking a highly-motivated individual with excellent interpersonal, analytical and organizational skills to fulfill the position of Quality Control Analyst.

As the Quality Control Analyst, you will:

• Assist in developing program standards;
• Provide advice and services to support senior management on a range of related program and policy issues;
• Consult with internal and external stakeholders to develop, implement, monitor and evaluate policies and programs;
• Research, interpret and develop program policy manuals from guidelines and standards for the various Landlord/Tenant and Mortgage Foreclosure/Tax Enforcement programs;
• Respond verbally or in writing to program inquiries, prepare a variety of correspondence, reports, briefings, for internal and external clients, as well as research and draft legislation for the various programs;
• Be detail-oriented, analytical, and diplomatic in the approach to resolving issues;
• Prepare and deliver presentations to a variety of audiences; and
• Plan, prioritize and organize multiple tasks and projects taking into consideration the needs of client groups, co-workers and senior management, frequent interruptions, strict deadlines as well as conflicting and changing priorities.

• Knowledge of public policy development, decision-making processes and qualitative and quantitative research methodologies;
• Knowledge of program/policy/project evaluation techniques;
• Effective organization skills and attention to detail to plan and manage work in an effective manner;
• Knowledge of and experience with The Residential Tenancies Act, The Provincial Mediation Board Act, The Tax Enforcement Act, The Land Titles Act, etc.; and
• Completed post-secondary education (at a Master’s level) in public administration, public policy, communications, law, or a similar field.

The successful candidate will demonstrate the Saskatchewan Public Service core values of: respect and integrity; serving citizens; practicing excellence and innovation; and acting as one team, including participating and contributing to an inclusive workplace culture.