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| Room Attendant - Hotel Eldorado |
Room Attendant - Hotel Eldorado
Company : Eldorado Resort
Salary : $17 an hour
Location : British Columbia
Full Description
Business Name: Hotel Eldorado Limited Partnership, operating as: Hotel Eldorado at Eldorado Resort
Position Title: Room Attendant
Number of Available Position(s): 2
Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.
Wage: $17.00 Hourly
Benefits:
- Staff Accommodation
- Extended Health and Dental Benefits
- Employee and Family Assistance Program
- Options for pay increase to $17.50 after 6 months and option for an increase to $19.00 after one year of employment
- Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St John)
Language of work: English
Work Location/business address: 500 Cook Road Unit 2, Kelowna BC, V1W 3G9
Company Profile:
Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.
Job Description and Responsibilities:
To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.
- Performs routine duties in cleaning and servicing of guest rooms and public areas
- Maintain linens, towels and guest supplies in guest rooms
- Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
- Make beds, change sheets and distribute clean towels and toiletries
- Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy
- Collects guest items from the room after checkout and report to lost and found
- Assists in room inspection of the cleaned guest room
- Submit maintenance requests for repairs and work and safety hazards
- Knowledge of cleaning systems and chemicals
- Follow company health & safety and security procedures
- Welcome and acknowledge guests; anticipate and address guests needs
- Communicate information to the appropriate hotel personnel on any concerns or issues
- Maintaining the hotels cleaning standards and exceeding standard expectations
- Follow lost and found procedures, bagging and tagging accurately
- Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
- Assisting other departments when necessary and available
- Comply with all standard operating procedures and policies of Hotel Eldorado at Eldorado Resort
- Perform other related duties assigned by the management team
Skills Requirements:
- Works well under pressure, can multi-task and is able to prioritize
- Possess a keen eye for detail
- Self-starter, with time management and organizational skills
- Excellent communication skills (verbal and written)
- Knowledge of WHIMS and chemical use is an asset
- Flexible, efficient and punctual
- Able to work independently, or team environment
- Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
- Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
- Available to work varied shifts: days, weekends and holidays
Contact information/how to apply:
Mailing address: 500 Cook Road Unit 2, Kelowna BC, V1W 3G9
Phone: 250-860-1031
Please go to the link here (https://eldoradoresort.applytojob.com/apply) to apply for this position or email resume and cover letter to [email protected]
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