New Job Room Attendant - Hotel Eldorado In British Columbia

Room Attendant - Hotel Eldorado
Room Attendant - Hotel Eldorado

Room Attendant - Hotel Eldorado

Company : Eldorado Resort
Salary : $17 an hour
Location : British Columbia

Full Description

Business Name: Hotel Eldorado Limited Partnership, operating as: Hotel Eldorado at Eldorado Resort

Position Title: Room Attendant

Number of Available Position(s): 2

Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.

Wage: $17.00 Hourly


  • Staff Accommodation
  • Extended Health and Dental Benefits
  • Employee and Family Assistance Program
  • Options for pay increase to $17.50 after 6 months and option for an increase to $19.00 after one year of employment
  • Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St John)

Language of work: English

Work Location/business address: 500 Cook Road Unit 2, Kelowna BC, V1W 3G9
Company Profile:

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

Job Description and Responsibilities:

To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.

  • Performs routine duties in cleaning and servicing of guest rooms and public areas
  • Maintain linens, towels and guest supplies in guest rooms
  • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
  • Make beds, change sheets and distribute clean towels and toiletries
  • Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy
  • Collects guest items from the room after checkout and report to lost and found
  • Assists in room inspection of the cleaned guest room
  • Submit maintenance requests for repairs and work and safety hazards
  • Knowledge of cleaning systems and chemicals
  • Follow company health & safety and security procedures
  • Welcome and acknowledge guests; anticipate and address guests needs
  • Communicate information to the appropriate hotel personnel on any concerns or issues
  • Maintaining the hotels cleaning standards and exceeding standard expectations
  • Follow lost and found procedures, bagging and tagging accurately
  • Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
  • Assisting other departments when necessary and available
  • Comply with all standard operating procedures and policies of Hotel Eldorado at Eldorado Resort
  • Perform other related duties assigned by the management team

Skills Requirements:

  • Works well under pressure, can multi-task and is able to prioritize
  • Possess a keen eye for detail
  • Self-starter, with time management and organizational skills
  • Excellent communication skills (verbal and written)
  • Knowledge of WHIMS and chemical use is an asset
  • Flexible, efficient and punctual
  • Able to work independently, or team environment
  • Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
  • Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
  • Available to work varied shifts: days, weekends and holidays

Contact information/how to apply:

Mailing address: 500 Cook Road Unit 2, Kelowna BC, V1W 3G9
Phone: 250-860-1031

Please go to the link here ( to apply for this position or email resume and cover letter to [email protected]