New Job Room Attendant - Hotel Eldorado In British Columbia

Business Name: Hotel Eldorado Limited Partnership, operating as: Hotel Eldorado at Eldorado Resort

Position Title: Room Attendant

Number of Available Position(s): 2

Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.

Wage: $17.00 Hourly

Benefits:

• Staff Accommodation
• Extended Health and Dental Benefits
• Employee and Family Assistance Program
• Options for pay increase to $17.50 after 6 months and option for an increase to $19.00 after one year of employment
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St John)

Language of work: English

Work Location/business address: 500 Cook Road Unit 2, Kelowna BC, V1W 3G9
Company Profile:

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

Job Description and Responsibilities:

To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.

• Performs routine duties in cleaning and servicing of guest rooms and public areas
• Maintain linens, towels and guest supplies in guest rooms
• Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
• Make beds, change sheets and distribute clean towels and toiletries
• Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy
• Collects guest items from the room after checkout and report to lost and found
• Assists in room inspection of the cleaned guest room
• Submit maintenance requests for repairs and work and safety hazards
• Knowledge of cleaning systems and chemicals
• Follow company health & safety and security procedures
• Welcome and acknowledge guests; anticipate and address guests needs
• Communicate information to the appropriate hotel personnel on any concerns or issues
• Maintaining the hotels cleaning standards and exceeding standard expectations
• Follow lost and found procedures, bagging and tagging accurately
• Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
• Assisting other departments when necessary and available
• Comply with all standard operating procedures and policies of Hotel Eldorado at Eldorado Resort
• Perform other related duties assigned by the management team

Skills Requirements:

• Works well under pressure, can multi-task and is able to prioritize
• Possess a keen eye for detail
• Self-starter, with time management and organizational skills
• Excellent communication skills (verbal and written)
• Knowledge of WHIMS and chemical use is an asset
• Flexible, efficient and punctual
• Able to work independently, or team environment
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
• Available to work varied shifts: days, weekends and holidays

Contact information/how to apply:

Mailing address: 500 Cook Road Unit 2, Kelowna BC, V1W 3G9
Phone: 250-860-1031

Please go to the link here (https://eldoradoresort.applytojob.com/apply) to apply for this position or email resume and cover letter to [email protected]

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