New Job Program Support Officer, Dsp (Program Admin Officer 1-2) In Nova Scotia

Program Support Officer, DSP (Program Admin Officer 1-2)
Program Support Officer, DSP (Program Admin Officer 1-2)

Program Support Officer, DSP (Program Admin Officer 1-2)

Company : Jobssummary / Indeed
Salary : $3,719–$5,333 a month
Location : Nova Scotia

Full Description

Department: Community Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 3/1/2023 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child Youth and Family Support (CYFS), Employment Support (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support (DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

About Our Opportunity

The Program Support Officer is responsible for the coordination and administration of the Disability Support Program (DSP). DSP serves adults with intellectual disabilities, long-term mental illness, and physical disabilities in a range of community-based, residential, and vocational/day programs. DSP also provides support to families to support their child with an intellectual and/or physical disability at home.

Our DSP program is currently undergoing a major transformation, and, in this role, you will assist our Placement Coordinator with matching, offering, confirming, and the tracking of placements of DSP participants across the province.

Primary Accountabilities

You will assist in the delivery and administration of our DSP placement program including assisting in the tracking of provincial placement vacancies and participant transitions. A few of your key responsibilities will include:

  • Assisting in administering the DSP placement program by monitoring referrals;
  • Supporting effective program delivery and implementation by updating Service Provider information on the case management system, including vacancies, moves and transitions;
  • Coordinating program and placement recommendations with DSP Care Coordinators, Service Providers, stakeholders, and program users; and
  • Maintaining and ensuring program information integrity by running weekly Cognos vacancy reports and reconciling variations.

Qualifications and Experience

As our next Program Support Officer, you have a bachelor’s degree and one (1) year of related experience in coordination and administration of programs. Experience coordinating programs in the disability support sector would be considered an asset.

You are a collaborative team player and have proficient skills in the use of a variety of Microsoft programs such as Word, Excel, PowerPoint, Outlook or equivalent. A knack for partnering and developing relationships is essential as you work with various stakeholders, community representatives, and professional associations. You have sound judgment skills along with impeccable time management skills to ensure timely completion of tasks. You are a strong communicator, both verbally and in writing. Attention to detail is essential to support operations. Knowledge of current research techniques and the ability to conduct data analysis and write reports is essential. You must always maintain confidentiality and a strong focus on client service.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.


An equivalent combination of training, education and experience will be considered. Equivalencies include, but are not limited to:

  • Completion of a related Master’s degree
  • Completion of a 2-year diploma and 3 years of related experience
  • Five years of related experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

Most of your time is spent in a comfortable office setting. You will have daily contact with the public, various Government Departments as well as other local Agencies and Institutions. Your normal work week is 35 hours/week, 7 hours/day.


Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

What We Offer

  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.

Pay Grade: PR 06 - PR 10

Salary Range: $1,859.58 - $2,666.69 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].