New Job Enterprise Risk Assistant In Nova Scotia

Halifax Regional Municipality (HRM) is inviting applications for the permanent, full-time, Claims and Enterprise Risk Assistant in Risk and Insurance Services. Halifax Regional Municipality (HRM) is committed to reflecting the community it serves & recognizing Diversity & Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy & we welcome applications from African Nova Scotians & Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities & 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application

The Claims & Enterprise Risk Assistant assists with the Claims &/or Risk Management sections. They are responsible for the maintenance of HRM’s claims &/or risk insurance management system:opening,assigning & closing claims,including property & bodily injury along with other matters such as contract disputes & human rights claims,preparation & update of forms & correspondence,providing administrative support, including: responding to email requests, completing audits to ensure completeness of file information prior to transferring to Legal or outside adjusters/lawyers,processing cheque requests,drafting letters as may be required. Maintenance of HRM’s asset policy information & data for Enterprise Risk Management & traditional Risk Management functions.This position will assist in the provision of training to enterprise risk owners & business units & has a key role in the integrity of record retention. The Claims & Enterprise Risk assistant will work closely & collaborate with Enterprise Risk & Insurance Analysts,Claims Officers & assisting claimants & other stakeholders; responding to vendor inquires received via phone or email; to ensure integrity of data & facilitate the identification of loss trends

DUTIES AND RESPONSIBILITIES:

• Respond to general claims &/or risk inquiries & redirect to appropriate team members promptly & courteously
• Perform administrative functions within the section,which include reviewing & processing of confidential human rights claims & general claim personnel files for HRM employees & the public;reports; scheduling of & accessing Managers calendar & email for meetings & other duties
• Responsible to create & maintain digital claim/risk & enterprise risk files & attach documentation & communication,legal reports & agreements,& other supplementary information in the division’s file/document management system
• Review & prepare claim file,including medical records,incident reports & investigation materials(video & written reports)to be shared with internal/external legal counsel
• Maintain & compile Human Rights files,including allegation/incident information,legal reports to be shared with legal
• Prepare & reformat security video files into different file types to be compressed & shared with stakeholders
• Maintain database of insurance valuations & risk register through use of risk assessment data & building maintenance data & other data basis.Ensure information reflects what is insured
• Assist Risk Owners in recording new deliverables & assigning them to appropriate enterprise risk & make corresponding updates on enterprise risk register
• Establish & maintain current calendar of events & a deadline reminder system for Risk Owners, arrange meetings & coordinate updating of Operational Risk Registers from each business unit
• Participate in meetings on Risk & Insurance matters,& compile minutes
• Coordinate arrangements for local & out of town travel/conferences & prepare expense reports,as required for Manager & team members
• Create,manage, & maintain office & processing guidelines,procedures & historical claims/policy data
• Assist with knowledge sharing,mentoring & training of colleagues & new employees as required in claims/risk related subjects
• Process payments in accordance with direction of Claims Officers or Division Manager,including signing authority for Manager,processing cheques,& invoice processing
• Cover & support other Risk & Claims Assistant position during vacation/leave, or if work volumes require
• Other related duties as assigned

QUALIFICATIONS
Education & Experience:

• Diploma in Business Administration or related program from a recognized college
• 1–3 Years claims or commercial insurance experience
• CIP or working towards this designation preferred
• Experience with cheque processing & invoice payments and an understanding of financial reporting
• General knowledge of municipal government structure, policies, & processes would be considered an asset
• Working knowledge of claims, insurance policies & certificate of insurance tracking systems would be a definite asset
• General knowledge of municipal government structure, policies, & processes considered an asset

Technical/Job Specific Knowledge and Abilities:

• Excellent interpersonal skills including ability to relate & communicate effectively with diverse stakeholders including business units & outside parties
• Must have strong English language skills & ability to read, write & verbally communicate at a level appropriate to duties of the position
• Strong communication skills to communicate technical information to various stakeholders such as Councillors,members of the public & municipal staff
• Excellent writing skills with exceptional attention to detail with ability to accurately proofread & edit documents,including proper spelling,grammar,punctuation & formatting at a professional skill level
• Excellent computer skills including proficiency in MS Word,Excel,PowerPoint & Outlook as well as ability to learn & utilize new software programs
• Ability to work independently & in team environment & demonstrate initiative/self-management & accountability & flexibility/adaptability
• Ability to gather & organize data,draw logical conclusions & discern implications
• Demonstrated organizational & time management skills in deadline driving work environment while maintaining high level of accuracy & attention to detail
• Must be able to handle a heavy workload,exercise good judgement & maintain a high level of confidentiality

Security Clearance Requirements:Applicants may be required to complete an employment security screening check

COMPETENCIES:Valuing Diversity,Organizational Awareness,Customer Services,Communications,Risk Management,Analytical Thinking,Teamwork & Communication

WORK STATUS:Permanent, Full Time

HOURS OF WORK:Monday-Friday 8:30am-4:30pm,35 hrs/wk

SALARY:Non-Union Level 3 $47,170-$64,840

WORK LOCATION:5251 Duke Street,Duke Tower,Halifax, NS

CLOSING DATE:Applications will be received up to 11:59 pm on Tuesday,February 14,2023

During the recruitment process,applicants have the right to request an accommodation.Applicants invited to participate in an assessment process (such as an interview or testing) & who require accommodation,should discuss their needs with the Recruiter when invited to the assessment process

(position #78639563)