New Job Visual Merchandising Specialist In Ontario

Visual Merchandising Specialist
Visual Merchandising Specialist

Visual Merchandising Specialist

Company : Sephora
Salary : Details not provided
Location : Ontario

Full Description

Job Type: Full Time
Function: Visual Merchandising
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.


The Visual Merchandising Specialist provides support to the Merchandising Team for all cross-world strategic programs (i.e., all programs that include the combined participation of the Makeup, Skincare, Fragrance, and Sephora’s Private Label divisions). These multi-departmental programs include Sephora Animations (fixtures curated monthly to highlight the newest, most innovative trends in the market), Minis and More (a point-of-sale destination that features trial sized best-sellers and travel sized beauty product), temporary seasonal assortments featured in fixtures at the front of the store (Holiday, Valentine’s Day, Mother’s Day, Summer, etc.) and single-branded Pop-Up shops in the top stores across Canada. This position also serves as a cross-functional representative and liaison for the Merchandising Team, specifically for these programs working with other teams such as Retail Operations, Marketing Operations, Inventory Management, Marketing, Creative, etc.



  • Support the Visual Merchandising Manager during Animation Pitch process by preparing decks and attending meetings
  • Maintain and update all Animation Fixture calendars and communicate changes to cross-functional partners in a timely manner while ensuring maximum accuracy
  • Lead ART (animation assortment tool) by publishing summary of fixtures to merchant team and tracking that required fixtures are filled in
  • Export and communicate Animation fixture assortments and instructions for store execution
  • Work with Store Communications team to communicate Merchandising Updates/Execution to store teams (assortment information, visual merchandising instructions, workload hours, etc.)

Minis & More

  • Own Minis & More fixture quarterly update process
  • Collect all missing SKU numbers, prices, values, and PQs from merchant team for each season
  • Facilitate graphic review process with merchant team, production vendor and proofs graphics
  • Review planograms for each Minis & More update and upload to Sephora Mix
  • Track any late assortment changes, callouts, and upload to weekly callouts Smartsheet
  • Upload Minis & More assortments
  • Make Exclusives lists and send to inventory
  • Submit SKU list for Minis & More bag promo to US team

Visual Merchandising Programs


  • Support Visual Merchandising Manager in updating Pop-Up guidelines monthly
  • Attend and document internal and external meetings
  • Support the creation of store execution guides, communicates installation schedule, and provides post-installation support (i.e.; collecting images to validate execution, troubleshooting, surveys)
  • Conduct quality control visits of Pop-Up stores post-execution

Find Your Fragrance

  • Project Manager for Find Your Fragrance Over the Top stores (OTT – Top 15)
  • Build brand specific timelines that reflect the milestones for all cross-functional teams
  • Schedule meetings for all program activities with internal and external partners
  • Build the store execution guides, communicates installation schedule, and provides post-installation support (i.e., collecting images to validate execution, troubleshooting, surveys)

Visual Merchandising Standards

  • Update Visual Merchandising Standards Guide on a quarterly basis
  • Regularly conducts store visits, survey and calls to understand gaps in Visual Standards Guide vs actual execution

Merchandising Support

  • Supports Merchandising Team with Visual Merchandising communication to stores
  • Supports SVP with creation of PowerPoint presentation decks and ad-hoc requests


  • 3 years of retail experience with a focus on Visual Merchandising, preferably in a communications role
  • College degree or diploma required, university degree considered an asset
  • Working knowledge of Microsoft Office and Adobe Creative Suite
  • Advanced knowledge of PowerPoint, Adobe InDesign and Photoshop is considered an asset
  • Strong interpersonal, organizational, and communication skills
  • Thrives in a fast-paced, constantly-evolving and customer service oriented environment
  • Sees opportunities and finds solutions to drive efficiency
  • High level of professionalism at all times; highly detailed oriented
  • Strong collaborator with an outgoing and enthusiastic disposition; a go-getter with can-do attitude


  • You’ll be part of an outstanding culture and family of passionate and inspiring individuals
  • You’ll work alongside the best talent in the industry – people you’ll be proud to work with
  • You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities
  • You’ll have the opportunity to be part of a community that drives meaningful social and environmental change and receive matching donations to support your charitable giving
  • Benefits you can mix and match, depending on your needs
  • Employee Assistance Program services for those times you need extra support
  • Holidays, time off, summer hours and flexibility to support work-life balance
  • And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners

This position requires that the employee be fully vaccinated against COVID-19 prior to commencing employment and that they agree to obtain any future required boosters or vaccinations as recommended by the government of Canada or the health authorities of the province in which you would be working and in accordance with Sephora Vaccination Policy. If you are not able to obtain a COVID-19 vaccine for a reason related to a protected ground of discrimination under applicable human rights legislation, you can request accommodation from Sephora.


SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.