New Job Transit Scheduler Ii In Ontario

JOB SUMMARY

Transit Service Planning is responsible for service and operations planning for bus, rail and Para Transpo services (including route planning, bus stop planning, service frequency, scheduling, and bus type assignment), capital and operating budgeting for the department, transit fare policy, performance reporting, development of policies and long-range plans, establishment of service standards and design standards, delivery of the City’s transit priority program, and continuous improvement for departmental operations.

You are responsible for the scheduling of transit service and the development of operator work shifts for regular weekday and holiday service, along with weekend and special service as required. You provide orientation, training, mentoring and support to Transit Scheduler I as needed.

You also:

• work with Transit IT and the software vendor to ensure optimal software performance and recommend software changes to improve operational efficiencies
• amend the rules and test the HASTUS software to optimize performance
• analyze and cost out changes in the Collective Agreement that affect the scheduling and runcutting of service
• participate in the determination of revenue running times for all routes
• schedule various service scenarios/proposals to determine cost in hours and vehicles
• prepare operational recommendations/reports to support on-street service
• liaise with other Transit Services branches and transit union executive/members, and participate in handling requests, complaints and inquiries, and
• identify and recommend potential processes, attend various meetings and perform other related duties

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Logistics, Mathematics, Statistics or related field.

Minimum of 5 years of experience in a transit scheduling or transportation operations environment.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Knowledge of Branch/Division mandate, programs, policies, objectives, booking procedures and rules
• Thorough understanding of mobile transit service and transit maintenance operations
• Comprehensive knowledge of city street network
• Detailed knowledge of the ATU 279 Collective Agreement, including booking and pay rules
• Specialized computerized scheduling and runcutting systems (i.e. Hastus scheduling and runcutting software, GPS/Smartbus AVLC, APC, and COBA)
• Possess an understanding of how scheduling systems relate to the structure/function of other planning, information and operational systems, and costs
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
  

COMPETENCIES, SKILLS AND ABILITIES

• Able to work independently with minimum supervision, and collaboratively with all staff as part of a team
• Possess organizational skills and flexibility to plan, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures/stress of unforgiving deadlines
• Possess strong analytical and problem solving skills
• Possess skills and the ability to interpret/analyze/evaluate data and to make decisions and formulate recommendations
• Possess computer literacy in MS Office Suite in a Windows environment, including use of intra/Internet
• Demonstrated skills and ability in working with complex computer programs, spreadsheet analysis and a large volume of data
• Skilled at working with/solving highly detailed numerical problems
• Possess excellent interpersonal and oral/written communication skills
• Possess strong presentation abilities to explain transit scheduling
• Possess sound judgment when dealing with union representatives and the general public
• Self motivated
• Able to think analytically and concentrate/focus on accuracy and detail
• Persuasive and tactful
• Able to demonstrate sound judgment
• Flexible and adaptable to deal with shifting priorities
• Possess a work record of good attendance and job performance