New Job Regional Manager, Income Security Programs In Northwest Territories

The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.

It is the responsibility of the Regional Manager to promote an ethical culture in the workplace, to ensure that clients receive professional and appropriate services and that relationship between clients and staffs are professional and clearly defined. The Regional Manager must assume a strong leadership role and maintain a close working relationship with regional stakeholders including ECE, other Government of the Northwest Territories' (GNWT) departments, Indigenous organizations, Land Claimant Organizations, community governments and residents, employers, industry and related federal government departments.

KNOWLEDGE, SKILLS AND ABILITIES
In-depth knowledge of Income Security Programs including those administered by Education, Culture and Employment, other GNWT Departments, other Governments, and agencies
In-depth knowledge of Income Security Program legislation, regulations and policies and procedures
A thorough knowledge of the Beaufort Delta Region, communities, culture and labour market, as well as an in-depth knowledge and understanding of the political environment, early childhood development, career development, human resources, adult learning theory and practices and industrial development
Much of the incumbent's time will be spent working with clients, staff, and community organizations. Therefore, the incumbent must demonstrate strong communication skills, counseling skills, interpersonal skills, organizational skills, research skills, teaching skills, negotiation skills, conflict resolution skills, supervision skills, time management skills, analytical, interpretive, evaluative and investigative skills
The ability to organize and direct committees and working groups to plan, manage and evaluate projects, programs and related activities
Ability to participate in human resource requirements including the ability to interview, hire, and evaluate program staff. In addition, the knowledge and skill to recommend professional development training and opportunities to subordinates and to provide daily supervision and direction to program administration officers
Proven financial management skills to manage, administer, and control program budgets and to provide financial reporting, advice and direction to supervisor and program delivery staff. Skills and abilities in contract management. The Incumbent must have knowledge of general contracting protocols to ensure compliance with the GNWT's Financial Administration Act
The ability to synthesize information, to recommend, review, evaluate and approve documents, and facilitate the preparation of briefing notes
Excellent interpersonal skills, team building skills, verbal communication skills, listening skills and the ability to present views and ideas in a clear and concise manner
The ability to write concisely, to express thoughts clearly and to develop ideas in a logical sequence, handle complex oral and written material and exercise discretion in the handling of confidential information
The ability to conduct research; interpret Acts, regulations, policies, guidelines; analyze, coordinate, and apply information; and the ability to foster the development of these skills in others
Demonstration of a high level of problem solving ability including the ability to motivate and persuade others, manage conflict, facilitate mediation and compromise
The ability to plan and prioritize projects, to work with others in accomplishing assigned work objectives, to deal tactfully with others, to exercise sound judgment and to adjust to varying or changing situations to meet emerging or changing program requirements
The ability to effectively utilize computer systems and tools for the purposes of word processing (Microsoft Word), presentations (PowerPoint), spreadsheet (Excel) and communications (e-mail).
The ability to develop detailed regional work plans designed to improve the delivery and implementation of Income Security programs at the regional and community level
In-depth knowledge of service delivery standards and excellence of client service models
Knowledge of how to conduct investigations and reviews
Knowledge of Service Management theories and practices
Ability to motivate and guide subordinates to work effectively and efficiently in the conduct of their duties
Ability to function effectively in the field without supervision.
Ability to exercise independent judgment to prioritize and establish work schedules with a high degree of initiative.

Typically, the above qualifications would be attained by:
A Bachelor Degree in a relevant discipline and 3 years of directly related experience in the implementation and delivery of Income Security Related Programs, and 1 year of proven supervisory experience.
The incumbent must be able to successfully complete the Income Assistance Statutory Training and CMAS Training within an established timeframe (1 - 3 months).

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT X0E 0T0
Tel (867) 678-8071 Ext 15644
Fax (867) 678-6620
[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.