New Job Customer Service Representative In Ontario

Job Details:
Part-Time (Non-Union T)

Posting Status:
Open to all current Town of Oakville employees and external applicants.

Closing Date:
Applications for this position must be received at oakville.ca by 11:59 pm on June 30, 2023.

This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and June 30, 2023.

This is a part-time position, working various hours, to a maximum of 24 hours per week. Day, evening and weekend positions available.

Job Responsibilities:

This position is responsible for providing customer service duties at the facility reception desk including assistance with:

• Pass and membership sales
• Program Registration
• Facility Rentals
• Using both CLASS and POS systems
• Providing information to customers and potential customers both over the phone and in person

Qualifications/Skills:

• Excellent communication, interpersonal and customer service skills are critical.
• Previous experience working in a customer service related environment.
• Experience working with computers, including Microsoft Office Suite (Word, Excel, Power Point, Outlook) as well as previous experience working with Xplor Recreation would be an asset.
• Successful candidates, who are new hires and/or who have not performed in this position previously, will be required to provide a satisfactory criminal record check, with vulnerable sector screening, dated within the last 30 days as a condition of employment.

DATED: January 1, 2023

The successful candidate will be required to submit proof of full vaccination in accordance with the town’s COVID-19 Vaccination Policy and Procedure. Accommodation requests for new hires that are unable to get vaccinated against COVID-19 for reasons protected under the Ontario Human Rights Code, must be made in writing to the Human Resources department.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.