New Job Technical Documentation Specialist In Alberta
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| Technical Documentation Specialist |
Technical Documentation Specialist
Company : City of Calgary
Salary : $37.05–$49.56 an hour
Location : Alberta
Full Description
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Technical Documentation Specialist, you will be responsible for the creation, update, and management of clear, easy-to-understand technical documentation including Standard Operating Procedures (SOPs), Emergency Response Plans (ERPs), and Code of Practices (COPs). Primary duties include:
- Manage SOPs including the design, development and implementation of quality technical documentation that clearly outlines processes and complies with guidance for safety practices and public health and environmental regulations.
- Design, develop and update technical documentation that supports safe and consistent work practices in the field operations including ERPs and COPs.
- Oversee standards, protocol, and methodology for technical documentation.
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Play an administrative role with the documentation database used to manage the technical documentation in the field operations.
Qualifications
- A completed 2 year diploma in in Information Design, Business Administration, Training, Communications, Technical Writing or a related discipline with at least 4 years of experience in developing, implementing, and evaluating technical documentation in an operational environment OR;
- A degree in Information Design, Business Administration, Training, Communications, Technical Writing, or a related discipline with at least 2 years’ experience in developing, implementing, and evaluating technical documentation in an operational environment is required.
- Experience must include the writing of technical procedures based on in person engagement with subject matter experts.
- Experience and/or training with business process analysis or development would be an asset.
- Experience as an administrator of a compliance management systems software or documentation database (such as Navex Global's Policy Tech) would be desirable.
- Success in this position requires the ability to work independently, take initiative and solve problems.
- You have well-developed critical thinking and communication skills to help synthesize complex technical information.
- A strong client service orientation and the ability to work effectively with a diverse client group is essential.
- You possess strong organizational and time management skills and have a demonstrated proficiency in effective management of projects.
Working Conditions: Office environment with
occasional site visits which require the use of Personal Protective Equipment (PPE).
Pre-employment Requirements
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Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: Waste & Recycling Services
Position Type: 1 Temporary (up to 18 months)
Location: 480 36 Avenue SE
Compensation: Pay Grade 9 $37.05 - 49.56 per hour (2022 Rates)
Days of Work: This position works a 5 day
work week with one day off in a 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: December 6, 2022
Job ID #: 306570