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New Job Receptionist/Clerk In Ontario



Company : City of Ottawa
Salary : $28.64–$33.51 an hour
Location : Ontario

Full Description

Requisition ID: 5663
Department: Community & Social Services Dept.
Service: Long Term Care Services
Branch: LTC (Gary Armstrong) Branch
Employment Type: 1 Casual
Affiliation: CUPE 503 Inside/Outside
Salary Information: $28.643 - $33.512 per hour (2022 rates of pay)
Location: 200 Island Lodge Road
City: Ottawa, ON
Job Category: Community and Social Services
Application Close: 21/11/2022


The mandate of the Long Term Care Service is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for providing receptionist service by: answering all incoming calls and inquiries made in person, courteously and efficiently; providing typing service; and ensuring that office accommodation and equipment is properly secured after working hours, with an emphasis on resident safety and engagement.


Completion of Grade 12

Minimum of 1 year of related experience


  • Office practices and procedures, including records management
  • Computer software applications MS Word, Excel, Electronic Mail
  • Office equipment (fax, photocopier)
  • Sound knowledge of the branch’s programs and structure combined with good knowledge of the department and general knowledge of the city at large
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.


  • Excellent telephone skills
  • Type accurately at 40-60 wpm
  • Use tact, discretion and confidentially, combined with reliability and good judgment
  • Gather and compile statistical information
  • Communicate effectively, both verbally and in writing


  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
  • The successful candidate will be required to complete a Declaration of Offences and Misconduct form.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, people with disabilities, Aboriginal peoples and persons of all races, ethnic origins, religions, sexual orientations, and gender identities and expressions.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

This role works in a high-risk setting; therefore, all employees are required to be fully vaccinated against COVID-19 and provide proof of vaccination as a condition of employment in accordance with the City’s Mandatory Vaccination Policy.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.