New Job Child Care Subsidy Assessor In Alberta

Job Information

Job Requisition ID: 35061

Ministry: Children's Services

Location: Various Locations (Calgary, Red Deer, Edmonton or Medicine Hat)

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Temporary positions until March 31,2024

Scope: Open Competition

Closing Date: November 22,2022

Classification: Subsidiary 01B 3625 Administrative Support 5

About Us

Role

This Child Care Subsidy Program may be for you!

The Child Care Subsidy Program is committed to helping parents’ access quality, affordable child care. The Child Care Subsidy Program offers a range of subsidy options to help eligible families with pre-school children and children Grades 1 to 6, with the cost of child care.

The successful candidate will determine the initial and ongoing eligibility for subsidy benefits under the Child Care Subsidy Program. Through reviewing supporting documentation, the Assessor determines the family income, reason for child care, type of subsidy, hours required for care and approves those benefits in accordance with the Program’s policy, directives, and procedures. In this role, the successful candidate will also make limited referrals to appropriate departments and private sector agencies.

Working within a processing center environment, the successful candidate will be required to answer client inquiries over the phone on an as needed basis. Also, this position holds the authority and accountability to make decisions regarding benefit issuance and continued eligibility. The assessor is responsible for processing a high volume of clients with very short timelines. The successful candidate will need excellent assessment, decision-making, interviewing, time management and interpersonal skills as well as good verbal and written communication skills.

Qualifications

High School Diploma and at least 3 years of related experience or;

Equivalency: Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.

Proficiency in the use of Outlook and SharePoint is required

A cover letter outlining why you are applying to this role and how your experience relates to the qualifications is required

Experience working within the Child Care Information System (CCIS) or other Government of Alberta databases will be considered as an asset.

Experience working in a call center environment, answering a high volume of calls will be considered as an asset.

Knowledge of social based programs and related policies such as the Childcare Subsidy Policy will be considered as an asset.

Preferences will be given to candidates with experience working with financial documents and assessing eligibility for social based and/or financial support programs.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The link below will assist you with understanding competencies:

Drive for Results - set and accomplish goals and priorities, factor in complexity of issues and align plans based on government direction, remove barriers to collaboration, provide informed advice.

Agility - adapts to changing circumstances, identifies and actions opportunities to improve process and maintains a positive attitude.

Build Collaborative Environments - Lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve desired outcomes.

Develop Networks - make connections with key stakeholders and maintain effective win/win relationships.

Creative Problem Solving - Proactively identifies opportunities to improve process or adapt existing practice

Salary

$1,861.71 to $ 2,279.37 bi-weekly. ($48,590 - $59,491 per year)

Notes

Temporary position until March 31,2024

Hours of Work: 36.25 hours per week (full time)

This position may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.

Other information:

A cover letter outlining why you are applying to this role and how your experience relates to the qualifications is required.
Top candidates will be required to undergo security screening.

For more information on the Government of Alberta hiring process, view this link:

Location: The successful candidate will be working remotely as a part of a remote working pilot project (Calgary, Red Deer, Edmonton, Medicine Hat & Lethbridge). Reporting to the office for onboarding purposes or crucial tasks may be required on an as needed basis.

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Lori Casey at [email protected].

If this competition closes as per the date noted above, please continue to check