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New Job Team Lead - Transportation And Access (Counsellor 3) In Nova Scotia

Team Lead - Transportation and Access (Counsellor 3)
Team Lead - Transportation and Access (Counsellor 3)

Team Lead - Transportation and Access (Counsellor 3)

Company : Province of Nova Scotia
Salary : $4,393–$5,184 a month
Location : Nova Scotia

Full Description

Department: Community Services


Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: 9/23/2022 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child Youth and Family Support (CYFS), Employment Support (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support (DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

About Our Opportunity

Counsellor 3 (Team Lead – Transportation and Access) is a critical role to ensuring the effective and ongoing delivery of transportation and access services including, but not limited to, access planning, matching, monitoring, and scheduling within an adjusted work hour schedule.

If you are looking to take the next step in evolving your career, and are passionate about Youth and Children care, this is your opportunity to oversee and inspire an engaged team who are dedicated to building connections and impacting change.

Primary Accountabilities

As the Team Lead, you are responsible for consulting with your team and fellow Child Welfare Supervisors. You have an active part in monitoring team performance, coaching, and helping develop performance objectives to ensure success and client service excellence.

You will participate in various meetings, develop, and review case plans, and the monitor progress of these case plans. In this role, it is critical that you establish and promote strong relationships with your team, Supervisors, clients, families, and departmental staff to ensure the effective delivery of our services and programs.

You can also expect to assist Regional Service Delivery Managers with the developing procedures and activities, ensuring consistency in the delivery of programs, and ensuring the wellbeing of access services.

Qualifications and Experience

You have completed a Child & Youth Care Worker diploma from a provincially approved post-secondary institution, along with three (3) years of related experience.

You must have in-depth knowledge of relevant legislation, regulations, guidelines, occupational health and safety practices, and crisis intervention techniques. Familiarity with Microsoft Suite, or equivalent, is required.

Experience with case management systems and working within an adjusted work hour schedule would be considered desirable assets. Previous experience with child welfare, early childhood development, crisis services, and supporting persons with disabilities/ addictions are also considered assets.

Previous supervisory experience is an asset, though you must demonstrate qualities such as the ability to lead, motivate, and ensure a strong, collaborative, team working environment. Communication skills, written and verbal, along with good judgment and strong initiative are essential to your success in this role.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.


An equivalent combination of training, education and experience will be considered. Related equivalencies may include, but are not limited to:

  • Completion of a related bachelor’s in social science and (1) one year of experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.

Working Conditions

Work is performed in a busy office environment with repeated interruptions. Travel is required.

Additional Information

You must have a valid driver’s licence and can travel various work site locations as required.

This is a Term opportunity with an anticipated end date of August 1, 2024. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

What We Offer

  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless career paths.
  • Department Specific Flexible working schedules.

Pay Grade: TE 23

Salary Range: $2,196.49 - $2,591.91 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected]