New Job Program Coordinator (Solid Waste Volunteer Coordinator) In British Columbia

Program Coordinator (Solid Waste Volunteer Coordinator)

Requisition ID: 36895

Company
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose & Function
The Solid Waste Volunteer Coordinator provides oversight, coordination, and management for all aspects of the City’s neighbourhood cleanup programs, including Neighbourhood Cleanup Party, City Hosted Cleanups, and Adopt-a-Block Program, and is responsible for developing, implementing and monitoring strategies and initiatives related to the cleanup programs.

Specific Duties & Responsibilities

• Manages and coordinates the Neighbourhood Cleanup Programs by:
  • responding to inquiries, tracking and addressing any issues or complaints and providing education
  • organizing, coordinating, and attending annual kick-off and wrap-up events;
  • organizing, coordinating, and attending periodic cleanup events hosted by the City;
  • supporting major cleanup events organized by external program partners and volunteers;
  • managing and updating the volunteer database as required;
  • coordinating cleanup supplies delivery and drop-off and managing inventory;
  • managing sponsorships to the program and promoting programs through different channels;
  • creating and maintaining an online map of cleanup locations;
  • identifying opportunities and potential partnerships to expand program; and
  • preparing work plans, surveys, schedules, cost estimates and budgets
• Collects, analyzes and interprets data for performance metrics and prepares routine statistical reports, tabulations, and identifies trends
• Develops and implements standardized work protocols and safety procedures governing the activities of program staff
• Monitors and tracks issues of programs, and researches, develops, recommends and implements strategies for improvement
• Develops and provides recommendations of new strategies, policies, procedures, programs, systems and methods for effectively dealing with improvements to the programs
• Develops and maintains strong, positive relationships with a broad range of internal City staff from various departments, community groups, business improvement associations, community policing centres, government and private organizations, schools, and individual members of the public.
• Plans, assigns, reviews, and supervises the work of staff supporting the program
• Assists with preparing Council Reports, by-law amendments, research, analysis and presentations
• Participates at public meetings, special events, presentations, workshops, and open houses, as required, outside of regular business hours, including evenings/weekends
• Monitors and evaluates the effectiveness of various promotional/educational programs and activities in terms of meeting program objectives and community acceptance
• Reviews and identifies gaps and risks from existing programs and develops and implements mitigating measures
• Works with the Communications team to develop and disseminate promotional material including press releases, newsletters, brochures, website contents, social media releases, and displays
• Manages contracts and purchase orders, including scope or work, cost estimates, budget preparation and monitoring, and ensures deliverables are met by contractors and external consultants
• Reviews and approves invoices, and assists with program administration
• Develops and maintains project documentation according to Project Management Framework (PMF) requirements as required
• Other duties and responsibilities as assigned

Qualifications
Education and Experience:

• Diploma in Marketing or Event Management and minimum three years of related experience in planning and coordinating events or an equivalent combination of education, training and experience
• Experience coordinating events, including planning and managing logistics an asset
• Experience in public speaking and outreach to large group of audience an asset
• Training or experience in community-based social marketing and solid waste management is an asset;
• Some supervisory experience is an asset;

Knowledge, Skills and Abilities:

• Thorough knowledge of the principles and techniques relating to project programming and scheduling techniques, public processes and coordinating the activity of various agencies and interests of different stakeholders
• Sound knowledge of bylaws, policies, procedures, and regulation pertaining to Solid Waste Programs
• Working knowledge of marketing and communication strategies to develop promotional and educational materials and plan events
• Excellent communication (oral, written and presentation) and interpersonal skills
• Good analytical, problem solving and critical thinking skills to understand, identify, track, and report program key performance indicators
• Excellent organization and records management skills
• Ability to work independently, with little or no supervision, in a fast paced environment with multiple and competing deadlines;
• Ability to handle a large volume of work with accuracy and efficiency in an environment of frequent interruptions
• Ability to work collaboratively in a team environment, provide team leadership, and adapt to changes in the workplace
• Ability to exercise tact, discretion, diplomacy and considerable independence of judgement
• Ability to provide excellent customer service and create and maintain effective working relationships with internal and external stakeholders
• Ability to summarize data in an accurate written format and prepare a variety of project reports and correspondence
• Ability to make sound decisions, problem-solve and provide alternate solutions
• Proficient in the use of standard office applications and databases such as MS Office, MS Visio, GIS, Hansen, VanMap, and Vandocs
• Ability to work outdoors in inclement weather
• Ability to work non-standard hours including evenings and weekends
• Working knowledge of environmental, social, and financial objectives and policies of the City of Vancouver and all other levels of government as they relate to waste management is considered an asset;
• Experience in public speaking and outreach to large group of audience is considered an asset;
• Familiarity with the City’s Climate Emergency Action Plan, Zero Waste 2040 Plan, and Single-Use Item Reduction Strategy is considered an asset;
• Knowledge of community-based social marketing and behavioural insights is considered an asset;
• Knowledge of Project Management principles and processes is considered an asset;
• Knowledge of a second language is considered an asset; and
• Training in conflict resolution and/or interest based problem solving would be an asset.

Driver’s License and Record Checks:

• A current and valid BC Driver’s License and a safe driving record is required. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

The City of Vancouver has a COVID-19 Mandatory Vaccination Policy. All external applicants applying to the City of Vancouver are required to be fully vaccinated as a condition of hire and subject to this policy as a condition of ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process.

Business Unit/Department: Engineering Services (1300)

Affiliation: CUPE 15 Non Pks

Employment Type: Regular Full Time

Position Start Date: November, 2022

Salary Information: Pay Grade GR-021: $34.23 to $40.29 per hour

Application Close: September 25, 2022

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.Learn more about our commitment to diversity and inclusion.

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