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New Job Director, Licensing Programs In Alberta

Director, Licensing Programs
Director, Licensing Programs

Director, Licensing Programs

Company : Government of Alberta
Salary : $6,705–$9,149 a month
Location : Alberta

Full Description

Job Information

Job Requisition ID: 32138

Ministry: Health

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: September 23, 2022

Classification: Senior Management Zone 1

About Us

The Ministry of Health leads work in the areas of Alberta continuing care system to provide Albertans with the health, personal care and accommodation services they need to support their independence and quality of life. For more information visit:

For more information on the work Alberta Health does, visit this link:


The Licensing and Compliance Monitoring Branch licenses continuing care accommodations and conducts inspections and complaints investigations to monitor compliance with accommodation and health service standards to provide assurance that Albertans receive safe, dignified and quality care.

The Director of Licensing Programs will provide the strategic leadership to an interdisciplinary team of over 30 professional and administrative staff located across the province in the renewal of the continuing care system licensing and compliance monitoring regime. For more information about how Alberta is transforming continuing care, please see:

This role will be responsible for:

  • Supporting the operational areas mandate under various pieces of legislation including the Supportive Living Accommodation Licensing Act the Nursing Homes Act, the Public Health Act etc. (soon to be replaced by the Continuing Care Act.
  • Providing leadership in the activities of two units: the Operational Policy and Reporting Unit and the Licensing Office. These areas are responsible for the development of operational policy in alignment to legislation and best practice in licensing, development of compliance monitoring tools and compliance reporting to the public and stakeholders. The Licensing Office is the first point of contact with public and operators and responds to licensing enquiries, processes licensing applications and performs complaints intake.
  • Providing strategic planning, prioritization, guidance and leading continuous improvement activities to accomplish objectives. This includes introducing effective risk management and analytical processes, aligned with best practice as well as the strategic priorities of Alberta Health.
  • Ensuring transparency, administrative fairness, and accountability throughout government and to the public by developing sound operational policies and procedures, publicly reporting outcomes of inspections and audits, confirmed investigations, and identifying trends for quality improvement.
  • Providing assurance that current expectations, regulations, and legislation are being followed, promoting improvements within the system, and notifying senior management when significant risks are identified.
  • Exploring business optimization strategies that support existing and new approaches to e-business systems for licensing and public reporting. Analyzes data to leverage information on trends to forecast and allow for more efficiencies in business practices.


Minimum Qualifications: University graduation in a related field such as Health, Human Services or Business plus 6 years progressively responsible related experience.

This position requires:

  • In-depth knowledge of business operations in a regulatory environment that includes programs and applications to support core business services effectively and efficiently including performance measures and innovative approaches to program delivery, business transformation, improvement and further efficiencies.
  • Expert knowledge of applicable legislation and regulations that govern the licensing and compliance monitoring program and experience in policy and operational policy development processes including the ramifications of changes overlapping with legislation not yet proclaimed.
  • Project management methodologies and approaches. Have in depth experience in managing diverse activities that will involve stakeholders, industry, sector or interest groups and the public.
  • Excellent interpersonal skills, relationship management and communication skills including the ability to consult and negotiate with Ministry staff to ensure that policies and IT business solutions are integrated to facilitate effective program delivery.
  • Excellent systems, analytical and critical thinking skills with abilities to analyze information and risks (e.g. legal, IT systems, delivery, finance)

Related experience or education maybe considered as an equivalency one-for-one for one basis of:

  • 1 year of education for 1 year of experience; or
  • 1 year of experience for 1 year of education.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

The Competencies that are determined to be essential for this role:

  • Drive for Results: Works to remove barriers to outcomes, sticking to the principles.
  • System Thinking: Integrates broader context into planning.
  • Build Collaboratively environments: Creates an open environment of communication.
  • Creative Problem Solving: Creates the environment for innovative problem solving.


$3,352.72 to $4,574.56 bi-weekly ($87,505 - $119,396 year approximately)


There is one full-time permanent position located in downtown Edmonton.

Hours of work: 36.25 hours per week, Monday to Friday 8.15 am to 4.30 pm

Written assessment may be used as part of the screening/selection process.

Links and information on what the GOA have to offer to prospective employees.

  • Working for the Alberta Public Service:
    • Pension plans:
    • Management Employees Pension Plan (MEPP):
  • Leadership and mentorship programs
  • Professional learning and development
  • Positive workplace culture and work-life balance
  • Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
  • Research Alberta Public Service Careers Tool:

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at:

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Resources for applicants:

  • Apply for Jobs with the Alberta Public Service:
  • Understanding the Alberta Public Service Hiring Process:
  • ALIS:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Jagreet Uppal at [email protected]

If this competition is closed as per the closing date noted above, please continue to check