Join minds a free decentralized social media. Make free money

New Job Pharmacy Reimbursement Associate In Newfoundland And Labrador

Pharmacy Reimbursement Associate
Pharmacy Reimbursement Associate

Pharmacy Reimbursement Associate

Company : Rx Connect Specialty Pharmacy
Salary : $18–$20 an hour
Location : Newfoundland and Labrador

Full Description


Reporting into the Senior Manager of Strategic Partnerships and Innovation (or Director and President), the Pharmacy Assistant will be responsible for supporting the Rx Connect Specialty Pharmacy & Clinics. The Pharmacy Navigator will also be responsible for certain aspects as it pertains to patient/care partner enrolment for the provision of reimbursement, scheduling, and drug ordering.


  • Answer the phone and respond to inquiries from internal and external customers
  • Assist and Support with the remote dispensing locations and satellite sites.
  • Assist in general housekeeping and administrative duties; and
  • Improve the operational systems, processes, and policies in support of information flow and management of business processes
  • Increase the effectiveness and efficiency of support services (Scheduling, IT), through improvements to each function as well as coordination and communication between support and business functions
  • Liaise with the scheduling, clinics, patient support programs and pharmacy divisions
  • Maintain accurate data in pharmacy files and computer drives

· Maintain pharmacy records

· Maintain workflow through effective task prioritization and teamwork

  • Manage reimbursement navigation for patients by coordinating relationships with Rx Connect Specialty Pharmacy and Non- Rx Connect Specialty Pharmacy programs, patients, pharmacy team, partners, and physicians
  • Monthly billing for services and co-ordination of invoices, working with accounting for completed services related to non- Rx Connect Specialty Pharmacy programs
  • Order, receive and maintain inventory of medications.
  • Play a significant role in planning, including an initiative geared toward operational and performance excellence
  • Prepare and process billings, claims, disbursements and related documents;
  • Process and attain SA’s or reimbursement coverage for patients (e.g. manage communication with public and private providers)
  • Review invoices or other documentation
  • Screen telephone calls
  • The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time.

· Verify that customer receives correct prescription(s)


  • A demonstrated commitment to high professional ethical standards and a diverse workplace
  • Excels at operating in a fast paced, community environment
  • Excellent collaborative work style and commitment to get the job done
  • Ability to challenge and debate issues of importance to the organization
  • Ability to look at situations from several points of view
  • Persuasive with details and facts
  • Delegate responsibilities effectively
  • High comfort level working in a diverse environment
  • Post-secondary education or equivalent in a related discipline
  • Two or more years of reimbursement navigation experience involving private and public payers is required
  • Two or more years of related pharmacy experience an asset
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel)
  • Organized with the ability to multi-task and maintain accuracy
  • Excellent knowledge of Canadian drug reimbursement landscape
  • Knowledge of pharmacy operations
  • Excellent communication, customer service and interpersonal skills
  • Ability to work independently and in a team environment
  • Excellent time management skills
  • Strong attention to detail a priority
  • Bilingualism, French/English is an asset


  • Working knowledge of pharmaceutical and reimbursement/ services industry required
  • Strong analytical and mathematical skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines
  • Previous experience in cold-chain distribution an asset
  • Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

Job Type: Part-time

Salary: $18.00-$20.00 per hour


  • 8 hour shift
  • Day shift

Application question(s):

  • Do you have experience dealing with insurance companies for benefits coverage?
  • Do you have experience working in a non-retail or specialty pharmacy?


  • reimbursement: 1 year (preferred)
  • Pharmacy assistant: 1 year (preferred)
  • Kroll: 1 year (preferred)