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New Job Operational Communication Centre Supervisor In British Columbia

Operational Communication Centre Supervisor
Operational Communication Centre Supervisor

Operational Communication Centre Supervisor

Company : City of North Vancouver
Salary : $36.39–$42.96 an hour
Location : British Columbia

Full Description

Position Information

Title
Operational Communication Centre Supervisor

Job Status
Regular Full Time

Position Overview
The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Liveable City, a Vibrant City, a Connected City and a Prosperous City.
The Police Administration Department requires a regular full-time Operational Communication Centre Supervisor at the RCMP Detachment.

Responsibilities
You will supervise, train, schedule, and conduct the performance reviews of a large group of Police Communications Centre staff engaged in emergency telephone report taking and radio dispatching, working on rotating shifts. You will provide direction and guidance on work related issues; assist in staff recruitment; design, arrange, and conduct training sessions with prepared lesson plans and course materials; and, develop and maintain operating/police manuals. You will also conduct orientation sessions for police members, liaise with a variety of contacts, and perform Communications Operator 2 duties in short term situations as required.

Requirements
You will have supervisory experience and thorough knowledge of the methods and procedures used in the operation of systems and equipment in the Operational Communication Centre, and the ability to type at a net speed of 40 words per minute. You will also have sound experience in related duties, preferably as a fully qualified Communications Operator 2, or OCC Supervisor. Strong interpersonal skills and demonstrated ability to take initiative, provide exceptional customer service, and contribute positively in a team environment, are essential in this leadership role.

Compensation
$36.39 to $42.96 per hour
(Pay Grade 23 – January 2021 rates)

Hours of Work
Any seven (7) consecutive hours, between the hours of 6:00am and 10:00pm, exclusive of an unpaid one hour meal break; any five consecutive days of seven; compressed work schedule – one scheduled day off approximately each three-week scheduling cycle.

Additional Information
You will be required to obtain and maintain an RCMP security clearance as a condition of ongoing employment.
Shortlisted candidates may be required to complete standardized tests or exercises to demonstrate their applicable skills and knowledge.

The Government of Canada requires mandatory COVID -19 vaccination across the federal public service. This applies to City employees supporting the RCMP in Core Public Administration. Compliance with this policy is a condition of employment and the terms of that compliance, including any human rights exemptions, are set out in that policy.

How to Apply
If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply on-line through the Career Portal at www.cnv.org by Thursday, June 23, 2022.